Care Navigator
4 days ago
**JOB SUMMARY**:
Permanent
Bracknell, Berkshire
- Posted 1 hour ago
- Salary: Up to £23790 per annum- REF: 21774721We are looking for customer focused individuals, ideally with some primary care experience to work as a Care Navigator for our client in Bracknell. As a Care Navigator you will be answering telephone calls from patients to reach the most appropriate outcome for their care need.
This is a busy role, in a team of 16. There are excellent opportunities to progress with the company. The role is based on 4 sites around Bracknell, so ideally you will be a driver.
**Key Responsibilities**
- Answering all incoming patient calls
- Using integrated systems to-- Book appointments with the appropriate clinician
- Signpost patients to alternative services or information sources
- Dealing with patient queries, primarily over the phone
- Administration duties and data entry
- Rota’d time of front desk at each site dealing with walk in patient appointment requests/other queries and/or requests
**Key Requirements**
- Previous primary care experience is desirable however experience within a customer service or call centre environment is also suitable
- Good communication skills
- Good customer service skills with a polite and personable manner
- Strong organisational skills with an ability to follow procedures and multitask
As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
Consultant Details
**JORDAN TURNER**:
Senior Consultant
- call
01628 898899- person
-
Care Navigator
2 months ago
Bracknell, United Kingdom Bucks & Berks Recruitment PLC Full timeWe are looking for customer focused individuals, ideally with some primary care experience to work as a Care Navigator for our client in Bracknell. As a Care Navigator you will be answering telephone calls from patients to reach the most appropriate outcome for their care need.This is a busy role, in a team of 16. There are excellent opportunities to...
-
Care Navigator
2 months ago
Bracknell, United Kingdom Bucks & Berks Recruitment PLC Full timeWe are looking for customer focused individuals, ideally with some primary care experience to work as a Care Navigator for our client in Bracknell. As a Care Navigator you will be answering telephone calls from patients to reach the most appropriate outcome for their care need.This is a busy role, in a team of 16. There are excellent opportunities to...
-
Care Navigator
2 months ago
Bracknell, United Kingdom Bucks & Berks Recruitment PLC Full timeWe are looking for customer focused individuals, ideally with some primary care experience to work as a Care Navigator for our client in Bracknell. As a Care Navigator you will be answering telephone calls from patients to reach the most appropriate outcome for their care need.This is a busy role, in a team of 16. There are excellent opportunities to...
-
Care Navigator
4 weeks ago
Bracknell, Berkshire, United Kingdom Bucks & Berks Recruitment PLC Full timeWe are looking for customer focused individuals, ideally with some primary care experience to work as a Care Navigator for our client in Bracknell. As a Care Navigator you will be answering telephone calls from patients to reach the most appropriate outcome for their care need. This is a busy role, in a team of 16. There are excellent opportunities to...
-
Care Navigator
2 months ago
Bracknell, Berkshire, United Kingdom Bucks & Berks Recruitment PLC Full timeWe are looking for customer focused individuals, ideally with some primary care experience to work as a Care Navigator for our client in Bracknell. As a Care Navigator you will be answering telephone calls from patients to reach the most appropriate outcome for their care need. This is a busy role, in a team of 16. There are excellent opportunities to...
-
Care Navigator
4 weeks ago
Bracknell, Berkshire, United Kingdom Bucks & Berks Recruitment PLC Full timeWe are looking for customer focused individuals, ideally with some primary care experience to work as a Care Navigator for our client in Bracknell. As a Care Navigator you will be answering telephone calls from patients to reach the most appropriate outcome for their care need. This is a busy role, in a team of 16. There are excellent opportunities to...
-
Care Navigator
1 month ago
Bracknell, Berkshire, United Kingdom Bucks & Berks Recruitment PLC Full timeWe are looking for customer focused individuals, ideally with some primary care experience to work as a Care Navigator for our client in Bracknell. As a Care Navigator you will be answering telephone calls from patients to reach the most appropriate outcome for their care need. This is a busy role, in a team of 16. There are excellent opportunities to...
-
Care Navigation Team Leader
4 weeks ago
Bracknell, United Kingdom PMA Full time**Title**:Care Navigation Team Leader **Location**:Boundary House Surgery (part of Forest Health Group), Mount Lane, Bracknell, RG12 9PG Other sites - Bagshot Road Bracknell, Count Lane Bracknell, Skimped Hill, Bracknell **Responsible for**: Care Navigation **Cross working with**: Care Coordination Team Leader **Reporting to**:Group Manager...
-
Care Navigation Team Leader
4 weeks ago
Bracknell, United Kingdom PMA Full time**Title**:Care Navigation Team Leader **Location**:Boundary House Surgery (part of Forest Health Group), Mount Lane, Bracknell, RG12 9PG Other sites - Bagshot Road Bracknell, Count Lane Bracknell, Skimped Hill, Bracknell **Responsible for**: Care Navigation **Cross working with**: Care Coordination Team Leader **Reporting to**:Group Manager...
-
Care Navigator
1 month ago
Bracknell, Berkshire, United Kingdom Bucks & Berks Recruitment PLC Full timeWe are looking for customer focused individuals, ideally with some primary care experience to work as a Care Navigator for our client in Bracknell. As a Care Navigator you will be answering telephone calls from patients to reach the most appropriate outcome for their care need. This is a busy role, in a team of 16. There are excellent opportunities to...
-
Care Navigator Team Leader
1 month ago
Bracknell, United Kingdom Bucks & Berks Recruitment PLC Full timeIf you have experience as a Team Leader within Customer Service, Call Centre or Primary Care this is a role that offers a focused and rewarding environment, with a welcoming and supportive team.As Team Leader for the Care Navigation team you will maintain the required level of performance from the team, across both productivity and quality. This is a Monday...
-
Care Navigator Team Leader
1 month ago
Bracknell, United Kingdom Bucks & Berks Recruitment PLC Full timeIf you have experience as a Team Leader within Customer Service, Call Centre or Primary Care this is a role that offers a focused and rewarding environment, with a welcoming and supportive team.As Team Leader for the Care Navigation team you will maintain the required level of performance from the team, across both productivity and quality. This is a Monday...
-
Care Navigator Team Leader
4 weeks ago
Bracknell, United Kingdom Bucks & Berks Recruitment PLC Full timeIf you have experience as a Team Leader within Customer Service, Call Centre or Primary Care this is a role that offers a focused and rewarding environment, with a welcoming and supportive team.If your skills, experience, and qualifications match those in this job overview, do not delay your application.As Team Leader for the Care Navigation team you will...
-
Care Navigation Team Leader
1 month ago
Bracknell, United Kingdom Forest Health Group Full time**Leadership Duties**: Overseeing the day-to-day operation of the care navigation team, involving - Book appointments with the appropriate clinician Signpost patients to alternative services or information sources Dealing with patient queries, primarily over the phone Seeking support from the onsite Duty GP each day with respect any patient need that...
-
Patient Navigator
2 weeks ago
Bracknell, United Kingdom OneMedicalGroup Full time**Bracknell Urgent Care Centre **, part of OneMedical Group, is looking for a **Patient Navigator **to join a thriving and dynamic team and help to facilitate the journey of all our registered and unregistered patients.
-
Care Navigator Team Leader
1 month ago
Bracknell, Berkshire, United Kingdom Bucks & Berks Recruitment PLC Full timeIf you have experience as a Team Leader within Customer Service, Call Centre or Primary Care this is a role that offers a focused and rewarding environment, with a welcoming and supportive team. As Team Leader for the Care Navigation team you will maintain the required level of performance from the team, across both productivity and quality. This is a...
-
Care Navigator Team Leader
1 month ago
Bracknell, Berkshire, United Kingdom Bucks & Berks Recruitment PLC Full timeIf you have experience as a Team Leader within Customer Service, Call Centre or Primary Care this is a role that offers a focused and rewarding environment, with a welcoming and supportive team. As Team Leader for the Care Navigation team you will maintain the required level of performance from the team, across both productivity and quality. This is a...
-
Care Navigator Team Leader
4 weeks ago
Bracknell, Berkshire, United Kingdom Bucks & Berks Recruitment PLC Full time €26,000If you have experience as a Team Leader within Customer Service, Call Centre or Primary Care this is a role that offers a focused and rewarding environment, with a welcoming and supportive team. If your skills, experience, and qualifications match those in this job overview, do not delay your application. As Team Leader for the Care Navigation team you...
-
Care Navigator Team Leader
4 weeks ago
Bracknell, Berkshire, United Kingdom Bucks & Berks Recruitment PLC Full time €26,000If you have experience as a Team Leader within Customer Service, Call Centre or Primary Care this is a role that offers a focused and rewarding environment, with a welcoming and supportive team. If your skills, experience, and qualifications match those in this job overview, do not delay your application. As Team Leader for the Care Navigation team you...
-
Patient Navigator
1 day ago
Bracknell, United Kingdom OneMedicalGroup Full timeJob summary Bracknell Urgent Care Centre, part of OneMedical Group, is looking for a Patient Navigator to join our team on a permanent, part-time contract. The post holder will help to facilitate the journey of all our registered and unregistered patients. Main duties of the job The Patient Navigator/Receptionist will form part of our front of...