Barista/service Supervisor
7 months ago
**About us**
Keenan's - Morpeth is a cafe, bistro and bar in Morpeth, NE61 1BA. We are professional, agile and customer-centric.
Our work environment includes:
- Food provided
- Wellness programmes
- On-the-job training
At Keenan's - Morpeth, we are committed to creating a warm and inviting atmosphere for our guests. As we continue to grow and expand our team, we are looking for passionate individuals who share our dedication to exceptional service and quality.
Join us at Keenan's - Morpeth and be a part of a community-driven cafe where every team member plays a vital role in delivering exceptional service and creating a welcoming environment for our guests.
Join Our Team as a Supervisor Barista/Service Assistant in Morpeth, Northumberland
Are you an **EXPERIENCED BARISTA** with a passion for leadership and exceptional customer service? We're seeking a dedicated and experienced ‘Barista/Service Assistant Supervisor’ to join our team at a thriving cafe in Morpeth, Northumberland
**Key Responsibilities**:
- Prepare and serve a range of coffee beverages, ensuring excellence in quality and presentation
- Provide outstanding customer service, engaging with patrons in a welcoming and professional manner
- Supervise and train team members, maintaining high service standards and fostering a cohesive team environment
- Oversee daily operations, including coordination of service staff, inventory management, and adherence to cleanliness standards
- Assist in kitchen duties such as food preparation, plating, and ensuring food quality meets established standards
- Address customer inquiries, concerns, and feedback with attentiveness and efficiency
- Collaborate with management to develop and implement strategies for enhancing the overall guest experience
- Uphold health and safety regulations, ensuring a secure and hygienic environment for staff and patrons
**Requirements**:
- At least 1 year’s previous experience in a barista role is essential, as is at least 1 years' experience in a supervisory role
- Strong leadership skills with the ability to motivate and support a team
- Exceptional customer service skills and a genuine passion for artisanal coffee & good food
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment
- Excellent communication and interpersonal skills
**What We Offer**:
- Competitive full-time wage with opportunities for growth and advancement
- Ongoing training and development to enhance your leadership and barista skills
- A collaborative work environment with a supportive team
- Flexible scheduling to accommodate work-life balance
- Free meal on shift, employee discount & paid breaks
- Employee Assistance Programme
**Job Types**: Full-time, Permanent
**Salary**: £11.42 per hour
Expected hours: No less than 35 per week
**Benefits**:
- Discounted or free food
- Health & wellbeing programme
Schedule:
- Weekend availability
Supplemental pay types:
- Tips
**Experience**:
- Barista experience: 1 year (required)
- Supervising: 1 year (required)
- customer service: 1 year (preferred)
Ability to Commute:
- Morpeth, NE61 1BA (required)
Ability to Relocate:
- Morpeth, NE61 1BA: Relocate before starting work (required)
Work Location: In person
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