Scientific Equipment Coordinator

3 weeks ago

Cambridge, United Kingdom PerkinElmer Full time

**About PerkinElmer**

Imagine a world where you could detect health issues sooner to treat them more effectively. Where food and water are always safe, even in remote corners of the earth. And where scientific and medical research are enhanced to solve the greatest challenges of our times. At PerkinElmer, we imagine this world every day. Then, we innovate and collaborate to make it happen everywhere.

If you are seeking a meaningful, impactful, and stimulating career, look no further.

**Key Responsibilities**:

- Ensure prompt, flexible, customer focused equipment support whilst maintaining compliance with statutory, regulatory and engineering standards
- Act as the first line triage/response for equipment repairs and M&E issues prior to escalation to suppliers
- Support with the co-ordination/escalation of issues to equipment manufacturers/contractors for both lab equipment and M&E systems as required.
- Support with the hosting of third-party contractors visiting site for repair/maintenance of scientific equipment
- Act as part of the site team in ensuring that all relevant QHSE processes pertaining to contractor management are met at all times and that the site remains audit ready
- Create, manage and review supporting documentation e.g. service reports
- Monitor the performance of the scientific equipment and systems using Key Performance Indicators to instigate improvements and influence changes
- Build-up and maintain client relationships
- Attend client meetings to review on-going performance, areas for continual improvement
- Support to PKI Management Team to ensure all activities are completed
- Support with weekly compliance related tasks such as Legionella management (tap temps, flushing, etc.)
- Proactively review and price (working with Contract Manager) any extra to contract works
- Be the single point of contact for Capital works delivered through the Small Works process

**Requirements**:

- 2+ years’ experience within the Laboratory/Pharmaceutical sector
- Very strong analytical skills with proven ability to break down and solve complex problems in a logical and structured approach
- PC literate in Microsoft packages (Word, Excel, PowerPoint etc.)
- Strong relationship management and excellent communication skills/influencing skills
- Ability to work to own initiative but team orientated and able to work with mínimal supervision
- Strong written and verbal communication skills
- Robust and assertive attitude towards achieving results and motivating team members
- High customer focus
- Some selling skills

**Desirable**:

- HNC/HND in relevant engineering and/or science discipline
- Modern Apprenticeship in relevant engineering/scientific discipline
- Pharmaceutical / Regulated working background
- General Lab Equipment technical knowledge
- SharePoint experience

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