Facilities Caretaker

**ABOUT THE ROLE**:
We are currently recruiting for motivated, reliable and customer focused Facilities caretaker to join our team based in Shefford, SG17 5TQ.

**Job Type**: Permanent - Full Time.

**Pay Rate**: £12.00 ph.

**Working Hours**: 37.5 Hrs per week on a rotating shift pattern, Week A: Monday to Friday 06:30 Hrs to 14:30 Hrs, Week B: Monday to Friday 12.00 Hrs to 20.00 Hrs

**Start Date**: Immediately.

**Role Summary**:
To assist in the provision of a customer focused Facilities Management service for one of the Council's main operational building. The service will include reception duties, overseen the cleaning team, caretaking, portering, couriering, archiving & maintenance service and out of hour's reception.

You will work with the site teams to ensure excellent service delivery and that our clients have a better day, every day.

**Your responsibilities and Key Areas of work may include**:

- Provide early & late reception cover at the council's principal workplace office buildings.
- Assist all customers with their general enquires.
- Support Customer Service Centre at busy times e.g. answering reception telephone calls.
- Issue visitor / contractor ID badges.
- Assist visitors in their enquiries throughout the building.

2. Assist in the provision of a professional portering service within & between the main operational
offices.
- Relocating office furniture.
- Tranporting large water bottles.
- Sorting and distributing of external / internal post when required.
- Assist with office removals.
- Collect / deliver parcels to and from Service Delivery Units.
- Collect recycling bags and deliver to designated area.

3. Assist in the provision of a professional caretaking service within the main operational buildings.
- Clean and remove rubbish in areas not covered by cleaning contract as necessary
- Monitor general cleaning standards in the absence of the Facilities Supervisor / Manager.
- Clean all main ground floor windows on a weekly basis under the direction of the Facilities Supervisor.
- In the absences of the daytime cleaner you will undertake any emergency cleaning as necessary.
- Report faults within the building to the Facilities Management helpdesk or the Facilities Supervisor.
- Clean the back courtyard on a weekly basis or as necessary.
- Prepare refreshments for early evening meetings.
- Clear paths and executive car park when covered in snow or ice.
- Restock internal vending machines.

4. Assist in the provision of the day & night time security service for the main operational buildings.
- Ensure the buildings are opened and closed for business including un-setting and setting of all security

alarms.
- Act as a key holder to open, clear, close & secure all areas of the buildings.
- Occasionally attend emergency call outs.
- Attend security incidents and report all incidents to the Facilities Manager.
- Add incidents to the diary and incident log.
- Undertake occasional patrols of the premises to ensure security of the building and content, checking

heating, lighting, lifts and fire doors.
- Monitor internal CCTV system when required.
- Respond to internal alarms.
- Assist in monitoring the use of the courtyard car park to deter unauthorised parking.

5. Take a proactive role in the Health, Safety & Welfare within the main operational buildings.
- Assist in the daytime evacuation of the buildings and on occasions act as the duty officer for evacuation

after normal working hours.
- Assist in the lift rescue operations (Training will be provided).
- Carry out first aid to staff, members & public (Training will be provided)
- Identify hazards around the building and ensuring that the Facilities Management Helpdesk is informed.
- Check monthly that the lift telephones / auto diallers are working.
- Assist in the weekly testing of the fire alarm system & maintain the appropriate records.

6. Assist in the provision of a customer focus and professional minor maintenance service within the main

**operational buildings this service will include**:

- Decorating small areas.
- Minor plumbing repairs including replacing toilet seats, chains, ballcocks washers etc.
- Attend to small blockages in toilets, unblocking sinks, traps, toilets & waste pipes
- Minor carpentry works such as, adjusting doors, putting up shelving, signs, soap dispensers & notice

boards.
- Changing locks, door handles etc.
- Assist with filter changes.
- Changing light tubes / bulbs.
- Repair / replace ceiling tiles
- Boarding up broken windows

7. Carry out minor items of Planned Preventive Maintenance on the main operational buildings as
directed by the Facilities Supervisor. (Training will be provided)
- Test communications equipment and emergency sounders
- Inspect & clean supply & extract fans,
- Check the boilers, heating pumps & calorifiers are working
- Check isolating valves, gas alarms & toilet service.
- Check all lighting daily when opening and closing the building
- Check / monitor temperature of h