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Neighbourhood Officer

4 weeks ago

Welwyn Garden City, United Kingdom Welwyn Hatfield Borough Council Full time

**Fixed term contract to 31 March 2025**

**Starting salary £33,902pa with potential progression to £36,716pa on achieving designated skills and experience**

**37 hours per week (hybrid working arrangements)**

Welwyn Hatfield Borough Council owns and manages more than 10,000 social rented and leaseholder homes and we have ambitions to do more. To do this, we are looking for a Neighbourhood Officer to join our team.

At Welwyn Hatfield Council, we offer a fantastic range of benefits for someone who is keen to make a difference. If you are looking to broaden your skills in housing role than this could be the role for you.

As a Neighbourhood Officer, you will manage a mixed tenure neighbourhood patch of properties delivering an excellent housing management service. You will work in partnership with relevant departments and agencies to improve the neighbourhood and manage tenancies effectively.

You will respond to enquiries raised by customers, members of the public and Councillors including complaints and reports of low level anti-social behaviour and carry out pre-tenancy work. Your duties will also include taking appropriate action on breach of tenancy issues through to court action, such as non-access, hoarding and property condition.

We are looking for some who has experience of working in social housing or a related field and have the ability to multi-task and prioritise your workload effectively showing flexibility and adaptability.

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.

**Assessments will be held on 21 September 2023.**

**Interviews will be held on 26 September 2023.

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