Retail Customer Service
1 week ago
We are currently seeking a motivated and customer-focused individual to join our team as a Retail Customer Service Representative.
As a Retail Customer Service Representative, you will play a key role in ensuring our customers have a positive shopping experience. You will assist customers both in-person and over the phone, answer inquiries, process transactions, and resolve any issues or concerns they may have.
**Responsibilities**:
- Greet and assist customers as they enter the store.
- Provide product information, recommendations, and answer questions about our merchandise.
- Handle customer complaints and concerns with patience and professionalism.
- Maintain a neat and organised store environment, including restocking shelves and ensuring displays are appealing.
- Collaborate with team members to achieve sales goals and enhance customer satisfaction.
**Requirements**:
- Strong interpersonal and communication skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Positive attitude and willingness to learn.
If you are a motivated individual with a passion for delivering excellent customer service, we would love to hear from you. Join our team and be part of a dynamic retail environment where your skills are valued and developed.
Pay: From £23,756.00 per year
**Benefits**:
- Company events
- Paid volunteer time
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 23/07/2024
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