Retail Customer Service

2 weeks ago


Glasgow, Glasgow City, United Kingdom G TELECOMMUNICATION LTD Full time

Responsibilities:

-
Event Planning: Assist with planning and coordinating retail events, such as product launches, sales promotions, and trade shows.
-
Customer Service: Provide exceptional customer service to attendees, vendors, and stakeholders during events, ensuring their needs are met and expectations are exceeded.
-
Logistics: Oversee event logistics, including venue setup, inventory management, and vendor coordination.
-
Communication: Communicate effectively with event teams, vendors, and stakeholders to ensure seamless event execution.
-
Problem-Solving: Troubleshoot issues that arise during events, resolving problems promptly and professionally.
-
Sales Support: Assist sales teams with event-related sales activities, such as product demonstrations and presentations.

Skills:

-
Event Planning: Experience with event planning and execution, including budgeting, scheduling, and logistics.
-
Customer Service: Excellent customer service skills, with the ability to handle diverse customer needs and expectations.
-
Communication: Strong verbal and written communication skills to effectively interact with event teams, vendors, and stakeholders.
-
Problem-Solving: Ability to think critically and resolve problems quickly in fast-paced event environments.
-
Time Management: Ability to prioritize tasks, manage time effectively, and meet deadlines in a dynamic environment.
-
Attention to Detail: Meticulous attention to detail to ensure event details are executed accurately and efficiently.
-
Teamwork: Willingness to collaborate with event teams, vendors, and stakeholders to achieve shared goals.

Pay:
From £24,345.00 per year

Benefits:

  • Additional leave
  • Company events
  • Onsite parking
  • Paid volunteer time
  • Transport links

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Glasgow: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 07/07/2024
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