Part-time Customer Service/receptionist
3 weeks ago
Ferndown
Part-Time, Permanent
Starting Salary: £11.50 per hour
Starting Date: ASAP
Permanent
Hours: Approx 22.5 hours per week including some Saturdays
Healthy Hearing is a well-established and respected Company within Rutland, Leicestershire and Dorset, providing hearing solutions and advice backed by first class customer service.
We’re looking for a well-presented, friendly and confident person with a natural desire to help. Someone who makes conversation easily and is excellent at thinking on their feet.
Hearing loss can lead to anxiety and uncertainty. As the first point of contact for our customers, whether in person or by phone, you will be the ‘first impression’ of Healthy Hearing. An impression that will say ‘We can help, you’ve come to the right place’.
You will need to have a clear speaking voice and be a good listener, have genuine empathy and a lot of patience in order to provide assistance, advice and resolve any enquiry in a timely manner.
In addition, you’ll be pro-active, have excellent written and computer skills, an ability to organise your time effectively and a keen eye for detail.
Basic Responsibilities:
- Welcome customers both in Centre and via phone
- Provide information and support on hearing loss and solutions
- Data Entry, Diary and Database Management
- Responsible for Reception area ensuring it is presented to a high standard at all times
- Holiday and Sickness cover in Ferndown and Christchurch
What We’re Looking For:
- Excellent listening skills and natural empathy
- Positive ‘can-do’ attitude
- Ability to communicate effectively both verbally and in writing
- Well-organised and able to multi-task
- Basic IT skills, including Microsoft
As part of the Healthy Hearing team you will receive:
- A starting salary of £11.50 per hour
- 25 days paid annual leave (increasing to 30 days over 5 years) pro rata
- Sickness Benefit Scheme (after qualifying period)
- Staff Rewards Hub
- Payroll Giving Scheme
**Job Types**: Part-time, Permanent
Part-time hours: 22.5 per week
**Salary**: From £11.50 per hour
Schedule:
- Day shift
- Weekend availability
COVID-19 considerations:
Regular cleaning of common areas.
Work Location: In person
Application deadline: 15/05/2023
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