Sales & Customer Service Assistant

3 weeks ago


StokeonTrent, United Kingdom Easy Composites Ltd Full time

Exciting growth means that we currently have a vacancy for a **Sales and Customer Service Assistant** to join our small team at Easy Composites Ltd.

With a worldwide customer base and a subsidiary in the Netherlands, the role will involve regular dealings with import/export admin and customers from around the world.

In short, this would be a varied role with plenty of opportunity to gain new skills and experience using modern software and systems as part of a friendly 'can-do' team.

**--- Duties and Responsibilities ---**
- Taking orders/changing orders
- Processing returns/refunds/credits
- Helping customers with shipping/delivery queries, chasing couriers
- Assisting Dutch colleagues with stock/order queries (remotely)
- Handling post/running occasional errands (driving licence and car an advantage)

**--- Essential Skills & Qualifications ---**

Strong literacy and numeracy skills are essential, as is a friendly and helpful telephone manner.

**Skills, experience, or qualifications in the following areas would be an advantage**:

- Customer service
- General business administration

Most important of all however is a positive outlook, enthusiasm, good work ethic and 'can-do’ attitude. We're looking for someone who likes to make the most of opportunities and work to the best of their abilities as part of a team who feel and do the same.

**How to Apply** **If this sounds like your perfect job, please send your CV with a covering letter. If not already evident in your CV, your covering letter should include information about your relevant practical skills and experience.**

**Who We Are** If you work with composite materials then it’s very likely that you’re already aware of Easy Composites. Although only a relatively small company, we have a high profile within the industry and an enviable reputation for outstanding technical support andonline educational content.

As well as distributing composite materials, Easy Composites also manufactures products such as carbon fibre sheet as well as a range of composites tools and equipment - in-house - at our Stoke-on-Trent site. The company also has subsidiaries in the Netherlandsand China and operates training courses and a hugely popular YouTube channel, all of which make this a wonderfully varied and interesting place to work.

As part of a small but ambitious company, you would be in an environment where your hard work and ability could make a huge difference and would always be recognised and rewarded with opportunities for progression within the business.

If this sounds like you and you're ready for a new challenge, then we'd love to hear from you.



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