Patient Safety Advisor

7 months ago

Cambridge, United Kingdom Health Innovation East (Eastern AHSN) Full time

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**Job summary and purpose**:
The Patient Safety Collaborative Team leads on the delivery of quality improvement (QI) programmes in line with NHS England’s National Patient Safety Strategy. This includes working primarily with local NHS organisations to support teams to undertake QI projects to improve outcomes for patients, families, and carers. The team is currently working on five national patient safety improvement programmes including maternity and neonatal safety, systems safety, Martha’s Rule and managing deterioration, medicines safety and perinatal culture and leadership.

The Advisor will be responsible for supporting Senior Improvement Leads, primarily by providing hands-on QI support to the health and social care teams we work with, being able to translate QI methodology into practice, and working as a key member of the PSC Team. You will both be confident supporting teams with a variety of QI interventions, and willing to develop your QI teaching skills.

The Advisor will provide project management support to ensure successful project delivery with measurable outcomes. The post holder will be expected to undertake programme / project management activities to ensure compliance with corporate and organisational requirements for project delivery and achievement of the desired outcomes for the programme.

The postholder will be required to work flexibly and adapt to the changing needs of the patient safety team and wider organisation. This may include working on consulting projects from bid writing and proposal development to delivery of costed projects for a range of NHS and social care partners.

Given the range of projects, the post will be varied in nature and would suit someone who enjoys working on different types of projects. However, post-holders will be required to:

- Show adaptability to different types of work
- Take a flexible approach, recognising that projects, activities and tasks will be varied
- Demonstrate an aptitude for learning about new areas quickly
- Write reports to a high standard in different styles for different purposes and audiences
- Engage with project stakeholders and demonstrate an ability to build excellent working relationships
- Monitor timely project progress and ensure successful completion of projects
- Track progress of ongoing service improvements to agreed timescales and produce monthly highlight reports

**Key responsibilities**:
To deliver on projects under the supervision of Senior Improvement Advisor and the Director of Patient Safety. This may involve any of the combination of elements:

- Provide practical hands-on support to teams undertaking QI projects
- Provide training in QI methodologies to build local capacity and capability, supporting teams to deliver sustainable projects.
- Promote improvement work being underpinned by latest evidence, demonstrating impact and effectiveness through well-defined measures and outcomes.
- Support the team to build the will for change and engage stakeholders.
- Model a collaborative and influencing style of working, negotiating with others to achieve the best outcomes.
- Support teams to analyse their data and use the findings to inform local project, process change and redesign.
- Collate complex information about QI projects and contribute to presentations to be delivered to stakeholders in a formal setting, such as regional networks and learning events.

Across all our projects, the following core responsibilities apply:

- Writing monthly internal highlight reports.
- Maintaining and updating project plans (including key milestones, risks, assumptions, issues and dependencies) and escalating concerns to the programme manager as appropriate.
- Developing excellent working relationships with the client and other external stakeholders as required.
- You may also be asked to support bid writing and developing compelling proposals for paid work.

**Corporate and personal responsibilities**
- Promote equal opportunities and affirm that staff, colleagues, patients, and others who encounter Health Innovation East are afforded equality of access, experience and outcomes.
- Observe Health Innovation East’s equity, diversity and inclusion pledges in every aspect of your work, avoiding any behaviour which discriminates against colleagues, potential employees, patients, or partners on any grounds.
- Uphold and promote the organisation’s values.
- Work flexibly and collaboratively with others to achieve the organisation’s goals and support its values.
- Support the organisation in creating an environment that values risk management and promotes the highest standards of health and safety for Health Innovation East’s employees, supported by policies and procedures as appropriate.
- Ensure up to date knowledge is maintained and comply with current data protection laws and company data protection and confidentiality policies and procedures.
- Ensure that we only operate within our remit of not offerin

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