Service Desk Analyst
4 days ago
Our clients are looking for a Service Desk Analyst to join their team.
**Responsibilities and Duties**
- Limited Hardware Repairs and upgrades (Phones, Printers, PC’s, etc)
- Provide remote & on-site hardware and software support for the business users
- Installation and upgrades of software such as MS Office packages, ERP & Anti-Virus suites
- Logging, processing and updating, tickets via our ticket logging system and liaison with users
- Liaising with suppliers, placing orders & taking deliveries
- Liaising with 3rd party support providers
- Set up and configuration of desktop and laptop computers, printers and mobile devices
- Maintain accurate records of IT assets (deployment, disposal etc)
- Equipment roll out, moves and disposal
- Has experience in a 1st Line IT Support environment
- Has experience working with Microsoft software - Office apps, 365 and SharePoint
- Excellent communication Skills both orally and in writing
- Maintains a strong customer focus at all times. Builds good relationships with our users/customers - fundamental to the delivery of our services
- Has good organisational Skills. Able to manage and prioritise own workload and to work to team and project deadlines
- Teamwork and Cooperation - The ability to work flexibly in a team and contribute to a supportive work environment
- Adaptability and Flexibility - working in a fluid, fast-paced and demanding environment. These skills are vital to responding to situations in the workplace
- Will demonstrate initiative and anticipate needs
- Driving License Required
-
Junior IT Service Desk Analyst
4 weeks ago
Northampton, Northamptonshire, United Kingdom Winvic Construction Ltd Full timeJunior IT Service Desk Analyst What It’s All About - The Role As a Junior IT Service Desk Analyst, you will provide technical support and assistance to end-users, ensuring the smooth operation of IT systems and maintaining high levels of user satisfaction. This entry-level position offers an opportunity to develop your IT skills and gain hands-on...
-
Junior IT Service Desk Analyst
4 weeks ago
Northampton, Northamptonshire, United Kingdom Winvic Construction Ltd Full timeJunior IT Service Desk Analyst What It’s All About - The Role As a Junior IT Service Desk Analyst, you will provide technical support and assistance to end-users, ensuring the smooth operation of IT systems and maintaining high levels of user satisfaction. This entry-level position offers an opportunity to develop your IT skills and gain hands-on...
-
Service Desk Technician
3 hours ago
Northamptonshire, United Kingdom More Recruitment Solutions Full timeWe are seeking a highly skilled Service Desk Technician to join our Operations team. As a key member of our team, you will be responsible for providing technical support and resolving issues for our customers.About the PositionThe successful candidate will have a competitive salary of £29,000 - £34,375 per annum, plus an on-call allowance of £2,500. You...
-
Service Desk Manager
1 month ago
Dallington, Northamptonshire, United Kingdom CV-Library Full timeService Desk Manager ITIL, IT, InfoSec Chance to build a service desk in a 4000-user retail company! Great opportunity for an experienced or up and coming Service Desk Manager to join an expanding company who are bringing IT services back in house. You will pioneer the creation and management of the new IT service desk, growing the high-performance...
-
Service Desk Manager
1 month ago
Northampton, Northamptonshire, United Kingdom som3 Recruitment Full time €45,000 - €55,000Service Desk Manager Chance to build a service desk in a 4000-user retail company! Great opportunity for an experienced or up and coming Service Desk Manager to join an expanding company who are bringing IT services back in house. You will pioneer the creation and management of the new IT service desk, growing the high-performance support team who meet...
-
Service Desk Manager
1 month ago
Northampton, Northamptonshire, United Kingdom som3 Recruitment Full time €45,000 - €55,000Service Desk Manager Chance to build a service desk in a 4000-user retail company! Great opportunity for an experienced or up and coming Service Desk Manager to join an expanding company who are bringing IT services back in house. You will pioneer the creation and management of the new IT service desk, growing the high-performance support team who meet...
-
Helpdesk Professional
2 weeks ago
Northamptonshire, United Kingdom More Recruitment Solutions Full timeService Desk Analyst RoleWe are looking for a skilled Service Desk Analyst to join our Operations team. This is a great opportunity to work with multiple technologies and gain experience in a fast-paced Service Desk environment.The successful candidate will be responsible for:Answering phone calls and managing open tickets alongside the 1st line...
-
Credit Risk Analyst
2 days ago
Northamptonshire, United Kingdom Harnham Full time**CREDIT RISK ANALYST** **£30,000-£40,000** **NORTHAMPTON** I'm working with a global financial institution that is looking for a Credit Risk Analyst to join the company's strategy and acquisition team. **THE COMPANY** As a Credit Risk Analyst, you will be working for a company that provides the highest level of service and support for its...
-
IT Business Analyst
1 month ago
Northampton, Northamptonshire, United Kingdom SmartChoice International Limited Full timeJob Title: IT Business Analyst Number of Positions: 2 Contract Type: Inside IR35 We are looking for experienced IT Business Analysts to join our team and contribute to delivering impactful digital and business transformation initiatives. The ideal candidate will possess strong analytical skills, business acumen, and a proven ability to work...
-
Business Analyst
1 day ago
Northamptonshire, United Kingdom Proactive Appointments Full time**Business Analyst - HYBRID WORKING** One of our biggest customers is looking for an experienced Business Analyst - HYBRID WORKING **Job Purpose With the introduction of the Business Solutions team and the constant need to develop excellent IT solutions to support the rapidly expanding and changing organisation, we need an experienced Business Analyst to...
-
Junior Business Analyst
1 month ago
Northampton, Northamptonshire, United Kingdom Anson McCade Full time €30,000 - €38,000Junior Business Analyst Location : Northampton Are you an enthusiastic Junior Business Analyst looking to elevate your career with one of the world's leading financial institutions? This is an incredible opportunity to join a global powerhouse in the financial services industry, where innovation, collaboration, and excellence are at the heart of...
-
Junior Business Analyst
1 month ago
Northampton, Northamptonshire, United Kingdom Anson McCade Full time €30,000 - €38,000Junior Business Analyst Location : Northampton Are you an enthusiastic Junior Business Analyst looking to elevate your career with one of the world's leading financial institutions? This is an incredible opportunity to join a global powerhouse in the financial services industry, where innovation, collaboration, and excellence are at the heart of...
-
Financial Planning
4 days ago
Northamptonshire, United Kingdom LTS Resourcing LTD Full timeOur market leading client are urgently seeking to secure the services of a Financial Planning & Analysis Analyst to join them on a permanent basis - offering working from home flexibility + study support. As the FP&A Analyst, you will be part of the commercial FP&A Team that has the responsibility of creating a set of analytical tools that help the business...
-
Junior Service Delivery Manager
4 days ago
Northamptonshire, United Kingdom Concept Resourcing Full timeJunior Service Delivery Manager / Career Progression / ITIL / Est Midlands / up to £35,000 / Cloud / Managed Services / Cloud Services / MSP / Concept Resourcing are working with a Managed Services Provider who have this position which is allowing for significant career progression. We are looking for a Junior Service Delivery Manager who will be...
-
Technical Support Specialist
2 weeks ago
Northamptonshire, United Kingdom More Recruitment Solutions Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our Operations team. This is an exciting opportunity to work with multiple technologies and gain experience in a fast-paced Service Desk environment.The successful candidate will be responsible for:Answering phone calls and managing open tickets alongside the 1st line...
-
Testing Analyst Automation
1 month ago
Northampton, Northamptonshire, United Kingdom Barclays Bank PLC Full timeJoin us as an AI/ML Test Automation Analyst at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. To be successful as an AI/ML Test Automation Analyst you should have...
-
Service and Maintenance Engineer
1 month ago
Wellingborough, Northamptonshire, United Kingdom TEAM Full time €10An exciting opportunity has arisen for an Installation Service & Maintenance Engineer to join a growing, well-established, and reputable family run business with a group turnover of £10m+. The company design and install a wide range of automated gates for homes and commercial properties along with parking barriers and traffic control systems throughout the...
-
Technical Support Specialist
20 hours ago
Northamptonshire, United Kingdom More Recruitment Solutions Full timeJob Title: Technical Support SpecialistLocation: Not SpecifiedSalary: £25,000 - £30,000 per annum, plus £2,500 on-call allowanceAbout the Role:We are seeking a skilled Technical Support Specialist to join our Operations team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our...
-
Senior Cyber Fraud Analyst
3 weeks ago
Northampton, Northamptonshire, United Kingdom Barclays Bank PLC Full timeJoin Barclays as a Senior Cyber Fraud Analyst , where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. In this role, you will be an integral part of our Cyber Fraud Fusion Center, delivering scalable CFFC services to disrupt and prevent upstream economic crime. To be successful as a Senior Cyber Fraud...
-
Admin Officer X3
2 days ago
Northamptonshire, United Kingdom Eden Brown Full timeA leading organisation is looking for a Admin Officer in Northampton that can start ASAP. Must have excellent customer service skills and be computer literate. Applicants with scheduling experience would be ideal also. Duties will include: - Update and maintain internal database (CASH for Windows) - Updating database with new contracts and existing...