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City Communications Officer

4 months ago

London, United Kingdom Greater London Authority Full time

**Key information**:
**Salary**:£45,210 per annum**Grade**:7**Contract type**:Fixed Term**Reference**:042467**Contract details**:till July 2024**Application closing date**:Sun, 04/06/2023 - 23:59**About the role**:
The GLA is the strategic lead for major sporting events in the city and the first point of contact for anyone looking to bring their event to London. The GLA’s Major Sports Events Team is responsible for managing the GLA’s stake in major sports events in London, helping to unlock support from a variety of city stakeholders to ensure that rights owners can deliver their events in London to world class standards. The team builds and manages relationships with events owners, national governing bodies of sport, international sports federations, venue owners and key government agencies.

Following the excitement of the Men’s European Football Championship in 2021 and the Women’s European Football Championship last summer, London will play host to the UEFA Champions League Final on 1 June 2024. The match will take place at Wembley Stadium and the GLA is responsible for delivering several aspects of the project in line with its Host City obligations to UEFA.

The GLA is seeking to recruit a marketing and communications professional into a fixed term post to join the Champions League Final team to deliver London’s host city obligations to UEFA and The FA. The post-holder will be responsible for ensuring integration of GLA marketing campaign messages and objectives within the wider event marketing, communications and operational plans.

**Principal Accountabilities**:

- Develop and deliver integrated marketing and communications plans for the GLA’s Champions League Final project, ensuring alignment with both external stakeholders, and internal GLA marketing teams.
- Work with London agencies (including the Metropolitan Police Service, TfL, Local Authorities and others) to ensure alignment of operational event communications planning and implementation.
- Work closely with marketing and communications teams at UEFA and The FA to avoid conflicts and promote cross partner alignment of marketing and communications plans.
- Ensure that the GLA’s Champions League Final related marketing and communications plans deliver against the contractual obligations to UEFA in this area of project delivery.
- Prepare written and provide oral briefings and reports for the Mayor, Policy Directors and senior managers. Respond to questions and scrutiny from the London Assembly. Support the planning and delivery of Mayoral visits and interviews relating to Champions League Final.

**Person Specification**:
**Technical Requirements/ Experience/ Qualifications**:

- Experience of managing the development and delivery of marketing and communications plans.
- Knowledge and experience of major sports events.
- Experience of coordinating the work of various workstreams/project teams and ensuring an integrated approach to project planning and delivery.
- An understanding of the key considerations of relevant stakeholders of the event (e.g. UEFA, The FA, UK Government, London agencies)
- Experience of operating in a politically sensitive environment and handling communications in this environment.

**Behavioural competencies**:
**Responding to pressure and change**:
.is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift

**Level 2 indicators of effective performance**:

- Maintains a focus on key priorities and deliverables, staying resilient in the face of pressure
- Anticipates and adapts flexibly to changing requirements
- Uses challenges as an opportunity to learn and improve
- Participates fully and encourages other to engage in change initiatives
- Manages team’s well-being, support them to cope with pressure and change

**Building & Managing Relationships**:
is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.

**Level 2 indicators of effective performance**:

- Develops new professional relationships
- Understands the needs of others, the constraints they face and the levers to their engagement
- Understands differences, anticipates areas of conflict and takes action
- Fosters an environment where others feel respected
- Identifies opportunities for joint working to minimise duplication and deliver shared goals

**Stakeholder Focus**:
.is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others’ expectations

**Level 2 indicators of effective performance**:

- Seeks to understand requirements, gathering extra information when needs are not clear
- Presents the GLA positively by interacting effectively with stakeholders
- Delivers a timely and accurate service
- Understands the differing needs of stakeholders and adapts own service accordingly
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