Customer Service Advisor

6 days ago

Oxford, United Kingdom Fusion Lifestyle Full time

We are now hiring Customer Service Advisors for our summer season at Hinksey Outdoor Pool

**Who We Are**:
Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK. We are a registered charity and we invest back into the communities that we serve.

**Who You Are**:
We are looking for local people who share our passion for customer service, accept only the best, and have the ‘can-do’ attitude that creates the positive atmosphere in our centres. As a person you’ll be engaging; always championing exemplary standards and service.

Fusion Lifestyle’s **Customer Service Advisors** operate as the first point of contact for our customers, presenting a positive and professional service. First impressions are important, and as a **Customer Service Advisor** you are responsible for providing a warm, positive and professional welcome to each customer, while delivering hygiene and safety activities. **Customer Service Advisors** also drive sales and customer retention, and get involved in selling our pre-packaged merchandise, and serving hot beverage refreshments to our customers.

**What you will do**:
As a **Customer Service Advisor** you’ll manage the customer database, proactively driving membership sales; and you’ll provide accurate information and assist customers in weighing up their options, selecting the right level of membership for them. You’ll also assist in the communication and promotion of the Centre’s services, and assist with lead generation. This is a results driven role, where your natural ability to influence and persuade will shine through.

To be successful as a Customer Service Advisor you’ll need flexible and effective verbal communication, numerical and written skills, as you’ll be swiftly and accurately processing transactions, and ensuring the reception area and entry to the Centre is managed effectively and efficiently. Preferably you’ll have experience of delivering first-class customer service, and achieving KPIs in a target-driven sales environment. You will also need a “can-do”, solutions-focused attitude; nothing is too much trouble for you

Some of the main tasks and responsibilities of this role will include (but are not limited to):

- Responsible for offering a consistent and outstanding level of customer service
- Building rapport and trust with customers by engaging with them, and actively anticipating and subsequently meeting their needs
- Achieve KPIs and sales targets set by RCRM and central support
- Ensure the efficient and effective operation of the front-of-house area; monitoring and controlling entry to the centre
- Ensure all customer sales and bookings are managed correctly, assisting customers in their choices; whilst positively and proactively driving retention
- Assist in the development of programming through innovative ideas and initiating actions to meet the demands of the customers
- Manage complaints in a sensitive manner, promptly and politely in accordance with company guidelines, escalating where necessary to the relevant people
- Process and prepare food and drink orders, assisting with service when required
- Present and sell food and drink stock to customers in a friendly, efficient and timely manner, in line with established company and legislative standards.
- Fill and replenish food and drink displays, ensure all food and drink displays are presented, merchandised and priced in line with established standards
- Receive, store and rotate food and drink deliveries
- Conduct basic record keeping tasks, such as temperature checks and wastage records

**What We Can Do For You**:
We offer attractive employee benefits and competitive rates of pay. We can provide training and qualifications in a range of leisure activities as well as providing skills for life. Our extensive range of training and development opportunities have options for full or part funding.

If you are interested in starting or furthering your career in leisure, then we want to hear from you

**Click on the link to apply.**

*******
- This job advertisement is not intended to serve as a full job description, and is therefore non-exhaustive. Upon securing an offer of employment,_ _a copy of the job description will be made available to you. This may be amended from time to time, in-line with business requirements. You may also be required to carry out other duties as reasonably requested by the Company._

  • Customer Service Advisor

    3 days ago

    Oxford, United Kingdom GOLDMAN & FINE GROUP LTD Full time

    **Goldman & Fine Group is looking to recruit a Customer Service Advisor in Oxford** My client is a busy, established chain of vehicle repair centres, offering an attractive rate of pay and excellent working environment. **The Bodyshop Customer Service Advisor will**: - Discuss and take down repair requirements, creating necessary paperwork - Arrange for...

  • Customer Service Advisor

    3 days ago

    Oxford, United Kingdom Just Recruitment Solutions Limited Full time

    **Job description** Service Advisor Vacancy - Oxford - £31,000 Mon - Fri, 1 in 3 Saturdays Experienced Service Advisor Prestige Franchise Dealership £31,000 ote per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of...

  • Customer Service Advisor

    3 days ago

    Oxford, United Kingdom Fusion Lifestyle Full time

    We are now hiring Customer Service Advisors for weekend hours (8am to 4.30pm Saturday and Sunday) Fusion Lifestyle’s **Customer Service Advisors** operate as the first point of contact for our customers, presenting a positive and professional service. First impressions are important, and as a **Customer Service Advisor** you are responsible for providing...

  • Customer Service Advisor

    1 month ago

    Oxford, United Kingdom Wise Employment Full time

    Customer Service Advisor - Exeter - Temp role until January - £11.50 per hour - Overtime available - Weekly Paid - Free Parking - Staff Discount - Seasonal full time role that will be until JANUARY 2025 hour week.8.30am - 4.30pm.Some Weekend work will be required on a rotating basis.Increase your chances of an interview by reading the following overview of...

  • Customer Service Advisor

    7 months ago

    Oxford, United Kingdom Bond Williams Full time

    **Key Tasks/Responsibilities for Customer Service Advisor**: - Lots of communication and coordination with other departments in the business including logistics, sales, operations and finance as well as the other Customer Services teams dotted around the world as the company have a global presence. - All the work is managed and logged in Salesforce, so you...

  • Customer Services Advisor

    6 months ago

    Oxford, United Kingdom Nuffield Health Full time

    HEAD OFFICE Customer Services Advisor **Customer Services Advisor** **Nuffield Health Oxford Hospital | Customer | Permanent | Full time** **Up to £24,000 per annum, depending on experience** **37.5 hours per week** Nuffield Health the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of...

  • Customer Service Advisor

    5 days ago

    Oxford, United Kingdom The Recruitment Group Full time

    We are on the lookout for a Customer Service Advisor to join our well-established client in Oxford on a temporary basis for 6 months. The hourly rate is between £9.55 to £11.41 per hour. This is a full-time role working Monday to Friday with no weekends. Our client is the elected body responsible for the most strategic local government services in the...

  • Customer Service Advisor

    5 days ago

    Oxford, United Kingdom Barclays Full time

    **Customer Service Advisor - Branch** **Oxford** **£23,300 per annum** **Rotating between 7am-11pm Monday to Sunday (shifts tend to be between 8am-8pm Monday to Saturday)** As a Barclays Customer Service Advisor, you will be accountable for serving the more complex needs of our customers and clients with a focus on achieving the best outcomes for them. For...

  • Customer Service Advisor

    6 days ago

    Oxford, United Kingdom NHS Professionals Full time

    **About The Role**: **If you’re great with people, enjoy helping others and passionate about giving advice, a Customer Service career at NHS Professionals could be a great choice for you.** **Join us and you’ll be part of a customer-focussed community, receiving first-class training, and exceptional career development opportunities, within a culture...

  • Customer Service Advisor

    6 days ago

    Oxford, United Kingdom NHS Professionals Full time

    **About The Role**: **If you’re great with people, enjoy helping others and passionate about giving advice, a Customer Service career at NHS Professionals could be a great choice for you.** **Join us and you’ll be part of a customer-focussed community, receiving first-class training, and exceptional career development opportunities, within a culture...

  • Customer Service Advisor

    5 days ago

    Oxford, United Kingdom NHS Professionals (Corporate Careers) Full time

    If you’re great with people, enjoy helping others and passionate about giving advice, a Customer Service career at NHS Professionals could be a great choice for you. Join us and you’ll be part of a customer-focussed community, receiving first-class training, and exceptional career development opportunities, within a culture truly driven by care. We are...

  • Customer Service Advisor

    2 days ago

    Oxford, United Kingdom Hays Specialist Recruitment Limited Full time

    A start-up organisation in Oxford is looking for an experienced Customer Service Advisor due to expansion. **Your new company** This fantastic start-up company is in a very exciting growth phase within their industry. The organisation is moving from strength to strength and has won a lot of big business in the last few months. Because of this, they are...

  • Customer Service Advisor

    4 days ago

    Oxford, United Kingdom The Recruitment Group Full time

    **The Recruitment Group** We're on the lookout for a Customer Service Advisor for our well-established client in Oxford on a temporary basis for 5 months **About the role**: As a Customer Service Advisor, you will be responsible for: - Looking up information for customers on computers and either resolving their enquiries or providing them with other sources...

  • Customer Service

    3 days ago

    Oxford, United Kingdom HOORAY Recruitment Full time

    Competitive salary with performance based bonuses available - Progression opportunities to team leader level, project management and more - Friendly, sociable team with supportive management style - Voucher based commission scheme **Daily duties of a Customer Service & Sales Advisor**: - Working on insurance policies for cars and homes all over the UK -...

  • Customer Service Advisor

    6 days ago

    Oxford, United Kingdom NHS Professionals Full time

    **If you’re great with people, enjoy helping others and passionate about giving advice, a Customer Service career at NHS Professionals could be a great choice for you.** **Join us and you’ll be part of a customer-focussed community, receiving first-class training, and exceptional career development opportunities, within a culture truly driven by...

  • Specialist Customer Service Adviser

    2 days ago

    Oxford, United Kingdom Service Care Full time

    Specialist Customer Service Advisor needed with Oxfordshire Council **Start** **Date**: - ASAP **Location** - Oxford (Hybrid) **Duration** - Initially 6 months **Hours** **per** **week** - 37 hours per week **Salary** - £14 ltd an hour *** **Description**: - This role is for someone looking to start their Social Care career as we are a gateway to...

  • Customer Service Advisor

    3 days ago

    Oxford, United Kingdom X2recruit Full time

    X2 Recruit are looking for 2x Customer Service Advisors for our Client in Oxford. This role is for someone looking to start their Social Care career, we are the gateway to Adult's and Children's Social Care. The role requires someone empathetic, resilient and caring. Requires a Standard DBS Check Adults and Children workforce. Although this is a customer...

  • Customer Service Advisor

    7 days ago

    Oxford, United Kingdom NHS Professionals Full time

    Do you have experience in a fast paced, face-to-face customer service environment? Do you have a 'can do attitude' and strive to make the customer experience first class standards? If you have answered 'yes' to the above, we would love to hear from you! NHS Professionals (NHSP) run the largest pool of flexible workers in the NHS. We place highly-skilled...

  • Service Advisor

    3 days ago

    Oxford, United Kingdom KPI People Full time

    **Service Advisor - Oxford -** **Basic Salary - Competitive -** **OTE - £34,000 -** **Great Benefits Package -** Our client, a busy Franchised Car Dealership in Oxford have the requirement for a Service Advisor to join their successful Aftersales team. **Responsibilities** As a Service Advisor your responsibilities will include: - Meet and Greet...

  • Service Advisor

    7 days ago

    Oxford, United Kingdom KPI People Full time

    **Service Advisor - Oxford -** **Basic Salary - Competitive -** **OTE - £34,000 -** **Monday to Friday - 8am to 6pm -** **Saturday (1 in 3) - 8.30am - 12.30pm** Our client, a busy Franchised Car Dealership in Oxford have the requirement for a Service Advisor to join their successful Aftersales team. **Responsibilities** As a Service Advisor your...