Driver Debrief Clerk

**Driver Debrief Clerk**

**This is NewCold**
NewCold is service provider in cold chain logistics with a focus on the development and operation of large, highly automated cold stores. NewCold strives to be crucial in the cold chain of leading food companies, by offering advanced logistic services worldwide. We use latest technology that empowers our people, to handle food responsibly and guarantee food safety in a sustainable way. We challenge the industry, believe in long-term partnerships, and deliver solid investment opportunities that enable next generation logistic solutions.

Overview:
As Driver Debrief Clerk you will play a critical role in ensuring the smooth operation of transportation logistics by conducting debriefing sessions with drivers. This position involves gathering feedback, addressing concerns, and maintaining accurate records to support operational efficiency and compliance.

Site: Wakefield
Hours of Work: 42.5 hours Monday to Friday 09:00 - 17:30.
Duration: Fixed-term contract until January 2025.

**Salary**: £26,500.00 (pro rata)

**Responsibilities**:

- Verify the authenticity and validity of driver licenses to ensure compliance with regulatory requirements and company standards.
- Interact with customers as needed, addressing inquiries, providing assistance, and maintaining positive relationships to enhance customer satisfaction.
- Log and monitor driver absences, keeping accurate records for HR and operational planning purposes.
- Conduct debriefing sessions with drivers at the conclusion of their shifts to gather feedback, address issues, and reinforce safety protocols.
- Provide drivers with comprehensive briefings before their shifts, outlining tasks, schedules, and safety guidelines.
- Manage the processing of delivery notes, ensuring accurate documentation and timely completion of tasks.
- Record any non-conformance incidents and update the system accordingly to facilitate corrective actions and maintain quality standards.
- Work closely with the wider traffic team to ensure the efficient coordination of transportation operations, addressing any challenges or issues that may arise.
- Process POD documents when required to support the team, ensuring accurate documentation and timely completion of deliveries.

**Requirements**:

- 5+ GCSEs or equivalent; additional qualifications in logistics or related field advantagous.
- Prior experience in transportation logistics, administrative support, or customer service roles is advantageous.
- Strong attention to detail and organizational skills, with the ability to multitask and prioritize effectively.
- Excellent communication and interpersonal skills, with the ability to interact professionally with drivers, customers, and team members.
- Ability to work independently as well as part of a team in a fast-paced environment.

**Are you up for the job?**

**Why would you want to work for NewCold?**
With the prospect of many new construction projects all over the world in the very near future, NewCold offers the opportunity to join a young but powerful company in the field of logistic services. We have the ambition and the potential to rapidly become the market leader in the field of modern and automated cold storage with additional supply chain services such as transport and distribution. Although our proposition comprises an attractive benefits and compensation package, the (international) scope and impact of the position may appeal to you even more.

**_ Can we welcome you on board as our new Driver Debrief Clerk and help continue our successful growth?_