German Speaking Medical Support Executive
4 days ago
**Title**:German speaking Medical Support**Executive**
**Location**: West London. **100% office based**
**Language Required**: Fluent German
**Salary**: £24,000 + Benefits
**Hours**: 8am-4.30pm OR 9am - 5.30pm - MON to FRI
**The Company** Global medical assistance company that helps military personnel (and the general public) around the world and their families access medical care and assistance wherever they are based. In this role you will be dealing with local hospitals and medical providers that support the business globally and any injured or unwell travellers
**Duties**
Managing a portfolio of relationships with providers of medical assistance (including hospitals and clinics) around the world
- Deal with billing enquiries and process claims
- Deal with invoices, reimbursements and reconciliations
- Manage and process all official documentation quickly and efficiently
- Involve the Medical Department for any medical irregularity on invoices or where there is suspected fraud
- Educate the medical providers in use of the online claims' portal
- Act as a point of contact to medical providers
- Delivery of a top class B2B customer service
- Data management
**Requirements**:
- Fluent German
- Previous customer service experience
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