Senior Hub Customer Coordiator

3 weeks ago

Darlington, United Kingdom Nobia Full time

Just a kitchen, some might think. But at Magnet, part of the Nobia Group, we recognise its deeper essence. It's more than a space - it's the very soul of a home where mornings are greeted, and evenings wind down. It is the place where we connect and unite, share love and memories, recharge and make new ideas come to life. Kitchens set the stage for the stories of tomorrow. Join us in our mission of Designing Kitchens for Life

Salary - Up to £32,500

**What you’ll be doing**

Using your fantastic stakeholder management skills, you’ll’ be responsible for hub store communications across 5 sites, liaising between hub store operatives, the central operations team, the Projects field team and external customers.

You’ll process quotes to orders and ensure a smooth handover between field teams and hub store operatives. Processing orders and slotting in SAP you’ll also create consolidated pick sheets in the 5 Hubs for profiled ranges.

Supporting the Hub Operations Manager, you’ll also be the lead for store-based hub customer coordinators.

**Your skillset for performance**:

- You’ll have experience in high volume warehousing, stock control and adherence to process compliance.
- Being a good communicator, both verbal and written you’ll be clear and concise with information and instructions.
- Proficient in using software packages including Excel, Microsoft Office & SAP and have excellent attention to detail.
- Working as part of a team and being able to use your initiative will be key to work to fast paced timescales.

If you don’t meet all the requirements above, but feel really excited about the role, don't be discouraged, we still encourage you to apply. In our recruitment process, we will decide whether there are enough similarities between your skills and ambitions and the skills and competences required for the position.

**We believe you will enjoy working here if you**:

- You have an open-minded personality and are thinking “outside-in” starting from customers’ needs
- You challenge the status quo; connect all actions to clear impact and goals and dare to fail.
- You listen to customers, colleagues, and other stakeholders; accept different views and opinions; proactively share knowledge and actively show and create openness within the team

**What’s in it for you? Why choose Nobia?**

We genuinely want your role within Nobia to be exciting, inspiring and rewarding. We offer you a fast-paced but balanced environment with opportunities for growth, whether that’s vertical or horizontal, and where your voice is heard. You’ll quickly notice how much we value team collaboration, transparency, fun while working and we focus on being an inclusive and great place to work. We are a team that brings our heart to work. And our commitment to quality means working here isn’t just better for you - it’s better for life Your journey at Nobia also comes with a range of brilliant benefits, like:

- Personal development plan, access to tools and platforms
- A generous discount on our kitchen products
- Attractive Pension Scheme
- Discounts with various retailers
- Access to a Virtual GP
- Cycle to work Scheme
- 23 days holiday rising to 25 days after 5 years service

**Our story**:

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