Compliance Officer

2 weeks ago

London, United Kingdom Care Solution Bureau CIC Full time

**Compliance Officer**

Care Solution Bureau CIC
- Permanent
- London E3
- Salary: £27,000 - £30,000 per annum (depending on experience)
- Hours: 40 hours per week

**Role**:
We are looking for a Compliance Officer for our leading Domiciliary Care Agency within the heart of the East End of London.

As our Compliance Officer you will be responsible for ensuring that policy, process, evidence and records are maintained in accordance with the guideline stipulated by all relevant regulatory body requirements and CSB policies and procedures. The Compliance officers tasks include but are not limited to:

- **Quality and Compliance**_
- Support in all regulatory, industry and company standards
- Work with the Director and Registered Manager to identify and develop key policy areas
- Review documents and policies to ensure compliance with regulatory requirements
- Highlight or escalate areas of concern in relation to quality audits
- Work with all other departments to nurture the organisations culture of regulatory compliance
- To monitor continuous improvement of processes in relation to both internal and external quality assurance, including reasonable adjustments, special considerations, appeals, malpractice and maladministration and sanctions
- experience in regulatory compliance, GDPR, and Risk management
- Lead "lessons learnt" exercises
- Conduct detailed customer account reviews for auditing purposes and to ensure fair, fact
- based resolutions for customers. Lead the provision of feedback and additional training where required as a result of compliance risks
- **Administration**_
- Correspondence with third parties and external stakeholders to a high standard of detail
- Maintaining of evidence and records electronically and hard copy files
- Managing record keeping and filing
- Structuring of documentation
- Scribing minutes and report writing for meetings and panels
- Holding meetings, disciplinary, safeguarding investigations
- Assembling, interpreting and analysing data to inform Key Performance Indicators (KPI) and

Key Risk Indicators (KRI)
- **Personal Specification**_
- Quality focused
- Excellent customer service skills
- Good data entry skills
- attention to detail
- self starter with excellent written and verbal communication skills
- ability to work independently
- good organisational skills
- The ability to manage multiple tasks and work with mínimal supervision
- ability to work under pressure and in a fast paced environment
- **Qualifications and other requirements**_
- Degree or Equivalent
- IT literate, with knowledge of the effective use of Microsoft (Word, excel PowerPoint); essential
- Prior experience of working in a regulated sector in a compliance role

We recognize that sometimes an individual’s impairment can mean that some adjustments to our recruitment and selection process would be welcomed. Please contact our HR team to discuss any adjustments that you may need.
- In return you will receive_
- 20 days paid annual leave + 8 days bank holiday
- Company pension scheme
- Full training and support
- Career progression opportunities

As a CQC regulated employer, Care Solution Bureau are committed to safeguarding and safer recruitment.

**Salary**: £27,000.00-£30,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

Work Location: In person

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