Customer Service Advisors
3 weeks ago
Job reference
BH000643
Date posted
08/05/2024
Application closing date
22/05/2024
Salary
Grade 3 - £27,040 - £29,280
Package
36 Hours (Fixed Term until 31/03/2025) 18 Hours (Fixed Term until 31/12/2024) 18 Hours (Permanent)
Contractual hours
Blank
Basis
Blank
Job category/type
Customer Service
Job description
**What is the purpose of the role?**
Working in a busy customer focused contact centre, the role of the Customer Service Advisor is to respond to all initial customer enquires via a range of contact channels and deliver excellent customer service.
**Why is the role important?**
The Contact Centre environment is responsible for responding to customer queries at the first stage with the aim to resolve these where possible. It is a key service for the organisation with the aim of responding to queries and resolving issues as soon as possible.
Here at Bolton at Home, we’re a diverse bunch. Each person plays an important role in our mission to provide high-quality homes, improve communities and support local residents.
We’re current hiring for a Customer Service Advisors. Ready to play your part? View the Role Profile Here
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