Colleague Experience and Social Impact Coordinator

2 weeks ago


Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

An exciting opportunity has arisen for a Colleague Experience and Social Impact Coordinator to join the People and Corporate Services Team on a permanent basis.

Meet the Colleague Experience and Social Impact Team, a team dedicated to creating the best experience for our colleagues. We are a group of experts in our respective fields, passionate about our work and contribution we make to the wider healthcare agenda. We are values focused, work at pace, creative, not afraid to challenge the status quo, and share a deep commitment to driving change and improvement activity for our colleagues and citizens, and across our communities.

We are also responsible for delivering the NHSBSA’s commitment to social impact through our social mobility, volunteering and fundraising efforts.

Your role will report into the Wellbeing, Safeguarding and Social Impact Lead, and will be key to enabling the team to achieve its objectives.

You will be an experienced coordinator who will support the wider team to deliver our vision to be an employer of choice. You'll be keen to learn, a team player, customer-driven, passionate about what you do, have a keen eye for detail, and will act as a 'first point of contact' for the team.

This is an exciting opportunity for someone to be at the forefront of a progressive organisation whose commitment to making a difference across its workforce and customer base is central to its operations.

Act as the first point of contact on behalf of the Colleague Experience and Social Impact Team for the wider business, Network Co-Chairs and Network members

Management of end-to-end booking system for training and other wellbeing and inclusion programmes and events

Collation of colleague experience and social impact data derived from the evaluation of all team activity

Proactive and engaging communication of wellbeing and inclusion events across relevant internal channels

Provision of high-quality coordination support to the team in support of day-to-day activities including diary management, coordination of meetings (creating agendas, papers, minutes and action logs), review and update of team processes and policies

Collating and tracking of budgeting and procurement activities

Here at the NHS Business Services Authority (NHSBSA), what we do matters.

 We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.

 Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That’s why when you join us, you’ll be empowered and given the right support to help your career grow.

 As one of the UK’s Best Big Companies to work for, we’re all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.

We are people connected to care.

A Job Description has been added to the documents tab which sets out the duties, responsibilities and key relationships of the job.

The Person Specification is included within the Job Description.



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