Hotel & Rail Consultant

2 days ago

Derby, United Kingdom Capita Full time

Purpose of the role:
To work within a team servicing one or multiple customers, using our specialist knowledge and insight to ensure that we meet or exceed customer experience, expectations, service level agreements, and maximise potential revenue.

**Job title**:
Hotel & Rail Consultant

**What you’ll be doing**:

- Understand and correctly record customer policies, bookings and profiles in all relevant company systems
- To process bookings, amendments and cancellations within service level agreement (SLA) through multiple contact channels
- To communicate in a professional manner at all times both internally and externally
- Proactively develop industry product knowledge, sharing information with colleagues, including attending recommended training sessions, courses and educational familiarisation trips
- To demonstrate an ability to confidently deliver and promote the best products by identifying customer needs and converting opportunities to maximise value to them and Agiito
- Ensure completion of annual on-line mandatory training on data protection, information security and financial crime. Develop understanding of cyber risk and threat by reading and engaging in communications and awareness training from the business

**What we’re looking for**:

- Computer literacy required, preferably with Microsoft Office experience - enabling basic data entry
- Strong written and verbal communication skills
- Ability to prioritise workloads and work under pressure
- Flexible and enthusiastic approach
- Experience of working in a Customer Service environment
- A sound geographical knowledge
- Experience of working in the Agency, Hotel, Travel and or Events industry

**About Agiito**

At Agiito, we’re developing smarter ways of working for the future. We’re helping travellers, bookers and organisations think and choose better ways to travel, work and collaborate. Our talented team of have helped the National Grid to organise a sustainable Family Fun day and reduced business travel costs for Burgess Salmon. Join us and discover better as you help organisations to change the way they travel and meet.

**What’s in it for you?**
- Competitive basic salary
- **23 **days’ holiday **(rising to **27 **) **with the opportunity to buy extra leave
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
- #LI-Onsite

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

**What we hope you’ll do next**:
**To view our Covid-19 and process adjustments information, please visit the Capita Careers site.**

**Equal Opportunities**

**Location**:
Derby
,

United Kingdom

**Time Type**:
Full time

**Contract Type**:
Permanent

  • Hotel and Rail Consultant

    7 months ago

    Derby, United Kingdom Clarity Travel Full time

    **Hotel and Rail Consultant for Agiito a Clarity Business Travel company** **Overview and what we offer** - Monday -Friday 37.5hrs per week - Refer a friend for £1000 bonus which is unlimited! - Birthday Bonus - paid day off for your birthday - Generous holiday entitlement - Staff Awards - Hotel and Airline Discounts - Discounts on Sporing events and...

  • Senior Rail Consultant

    3 weeks ago

    Derby, Derby, United Kingdom Risktec Solutions Ltd Full time

    Are you an experienced Senior Engineer looking for a new challenge? Do you have a passion for Risk Management in the Rail industry? If so, we want to hear from you!About the Role:As a Senior Rail Consultant with our Risktec Solutions Ltd. M.05 Rail Consulting Team in Derby, UK, you will be responsible for leading the delivery of a wide range of Rail...

  • UK Rail Consulting Engineer

    3 weeks ago

    Derby, Derby, United Kingdom Risktec Solutions Ltd Full time

    Job Overview:In this role, you will be responsible for delivering a comprehensive range of rail consultancy services, including risk assessments, project management, and technical expertise, to support our clients in the UK.The ideal candidate will have a strong background in rail consultancy, excellent communication skills, and the ability to work...

  • Rail Engineering Consultant

    1 day ago

    Derby, Derby, United Kingdom Risktec Full time

    Company OverviewRisktec is a leading provider of rail consultancy services, delivering expert advice to clients across the UK and internationally.

  • Senior Consultant

    7 months ago

    Derby, United Kingdom Atkins Full time

    **Senior Consultant - Rail Operations** SNC-Lavalin is one of the top three largest Engineering organisations in the world, with over 50,000 employees and a turnover of £5bn. The Rail Consulting Practice is part of the SNC-Lavalin family and sits within the Atkins UK Transportation business. In Rail Consulting we work across the rail life-cycle helping our...

  • Engineer - Rail

    3 weeks ago

    Derby, United Kingdom Risktec Solutions Ltd Full time

    Role: Engineer - Risktec M.05 Rail Consulting Team Reports To: Team Leader Risktec M.05 Rail Consulting Team Location: Derby, UK. Office-based with flexible home working arrangements available upon agreement Role Summary: We are seeking a dedicated Engineer to join our Risktec M.05 Rail Consulting Team. In this role, you will deliver a comprehensive range...

  • Engineer - Rail

    3 weeks ago

    Derby, United Kingdom Risktec Solutions Full time

    Role: Engineer - Risktec M.05 Rail Consulting TeamReports To: Team Leader Risktec M.05 Rail Consulting TeamLocation: Derby, UK. Office-based with flexible home working arrangements available upon agreementRole Summary:We are seeking a dedicated Engineer to join our Risktec M.05 Rail Consulting Team. In this role, you will deliver a comprehensive range of...

  • Senior Rail Consultancy Expert

    2 weeks ago

    Derby, Derby, United Kingdom Risktec Solutions Ltd Full time

    Job Description: We are currently seeking a highly skilled Rail Solutions Engineer to join our team at Risktec Solutions Ltd. In this role, you will be responsible for leading the delivery of rail consultancy services, managing project budgets, timelines, quality, and resource allocation, and developing proposals to secure new work.Key responsibilities...

  • UK Rail Consulting Expert

    3 weeks ago

    Derby, Derby, United Kingdom Risktec Solutions Ltd Full time

    About the JobWe are seeking an experienced Engineer to join our Risktec M.05 Rail Consulting Team in Derby, UK. In this role, you will have the opportunity to work on a wide range of rail-related projects, developing your skills and expertise.Job SummaryThis is a challenging and rewarding role that requires a high level of technical expertise, excellent...

  • Engineer - Rail

    3 weeks ago

    Derby, United Kingdom CV-Library Full time

    Role: Engineer - Risktec M.05 Rail Consulting Team Reports To: Team Leader – Risktec M.05 Rail Consulting Team Location: Derby, UK. Office-based with flexible home working arrangements available upon agreement   Role Summary: We are seeking a dedicated Engineer to join our Risktec M.05 Rail Consulting Team. In this role, you will deliver a...

  • Risktec Rail Consulting Manager

    2 weeks ago

    Derby, Derby, United Kingdom Risktec Solutions Ltd Full time

    About the PositionWe are looking for an experienced Senior Engineer to join our team and lead the delivery of complex Rail Consultancy projects.Key RequirementsMEng or BEng in a relevant discipline, or equivalent academic qualifications.Fluent in spoken and written English.Proficient in MS Office software.Significant experience in rolling stock or other rail...

  • Senior Engineer

    3 weeks ago

    derby, United Kingdom Risktec Solutions Ltd Full time

    Role: Senior Engineer - Risktec M.05 Rail Consulting Team Reports To: Team Leader Risktec M.05 Rail Consulting Team Location: Derby, UK. Office-based with flexible home working arrangements available upon agreement Role Summary: We are seeking a skilled Senior Engineer to join our Risktec M.05 Rail Consulting Team. In this role, you will lead the delivery...

  • Senior Engineer

    3 weeks ago

    Derby, United Kingdom Risktec Solutions Ltd Full time

    Role: Senior Engineer - Risktec M.05 Rail Consulting Team Reports To: Team Leader Risktec M.05 Rail Consulting Team Location: Derby, UK. Office-based with flexible home working arrangements available upon agreement Role Summary: We are seeking a skilled Senior Engineer to join our Risktec M.05 Rail Consulting Team. In this role, you will lead the delivery...

  • Senior Engineer

    3 weeks ago

    Derby, United Kingdom Risktec Solutions Ltd Full time

    Role: Senior Engineer - Risktec M.05 Rail Consulting TeamReports To: Team Leader Risktec M.05 Rail Consulting TeamLocation: Derby, UK. Office-based with flexible home working arrangements available upon agreementRole Summary:We are seeking a skilled Senior Engineer to join our Risktec M.05 Rail Consulting Team. In this role, you will lead the delivery of a...

  • Senior Engineer

    5 days ago

    Derby, United Kingdom Risktec Solutions Ltd Full time

    Role: Senior Engineer - Risktec M.05 Rail Consulting TeamReports To: Team Leader Risktec M.05 Rail Consulting TeamLocation: Derby, UK. Office-based with flexible home working arrangements available upon agreementRole Summary:We are seeking a skilled Senior Engineer to join our Risktec M.05 Rail Consulting Team. In this role, you will lead the delivery of a...

  • Rail Engineering Lead

    1 day ago

    Derby, Derby, United Kingdom Risktec Full time

    Risktec M.05 Rail Consulting TeamWe are seeking a skilled Senior Engineer to lead the delivery of Rail Consultancy services within the UK, covering topics such as rolling stock technical consultancy, maintenance and operations, rail safety management, strategic advisory, compatibility assessments, auditing, and technical assessments.Job Description:Deliver...

  • Rail Systems Specialist

    3 weeks ago

    Derby, Derby, United Kingdom Risktec Solutions Ltd Full time

    Job Description:Risktec Solutions Ltd is seeking a dedicated Rail Systems Specialist to join our M.05 Rail Consulting Team in Derby, UK.We are looking for an experienced engineer who can deliver comprehensive rail consultancy services within the UK. This role involves delivering a range of services including risk assessments, project management, and...

  • UK Rail Engineer Specialist

    3 weeks ago

    Derby, Derby, United Kingdom Risktec Solutions Ltd Full time

    About Us: Risktec Solutions Ltd is a renowned rail consultancy firm providing expertise to clients across the UK. We are committed to delivering high-quality services that meet the evolving needs of the rail industry.Job Overview:We are seeking a skilled Rail Engineer Specialist to join our team in Derby, UK. As a key member of the Risktec M.05 Rail...

  • Senior Engineer

    3 weeks ago

    Derby, United Kingdom CV-Library Full time

    Role: Senior Engineer - Risktec M.05 Rail Consulting Team Reports To: Team Leader – Risktec M.05 Rail Consulting Team Location: Derby, UK. Office-based with flexible home working arrangements available upon agreement   Role Summary: We are seeking a skilled Senior Engineer to join our Risktec M.05 Rail Consulting Team. In this role, you will lead...

  • Rail Engineering Lead

    3 weeks ago

    Derby, Derby, United Kingdom Risktec Solutions Ltd Full time

    We are seeking a skilled Rail Engineering Lead to join our Risktec Solutions Ltd. M.05 Rail Consulting Team in Derby, UK. The ideal candidate will have experience leading the delivery of a wide range of Rail Consultancy services.About Us:At Risktec Solutions Ltd., we pride ourselves on delivering exceptional results for our clients. Our team is dedicated to...