Customer Service Administrator

2 days ago


Crowborough, United Kingdom Reed Business Support Full time

Our client are a national radio broadcaster looking for a new member to join their team in Sussex.

Based in our clients Crowborough office, you will join a friendly team to respond to the many aspects of the companies Customer Service requirements. This is a varied role with diversity to keep your interest with opportunities to grow new skills.

Responsibilities of the role include but are not limited to:

- Purchase ordering.
- Accurate records maintenance.
- Issuing Event tickets.
- Queries and complaints management.
- Order Dispatch.
- Data entry and handling.

Desirable experience:

- Working knowledge of using Customer Relationship Management Systems.
- Extensive administrative experience.
- Customer service experience.

Desirable skills:

- Excellent customer focus and strong listening skills.
- Able to manage time and tasks effectively.
- A clear, positive and pleasant telephone manner.
- Strong Excel skills and the ability to learn processes quickly.
- Well-developed communication skills, both verbal and written.
- Able to work efficiently and with good attention to detail.
- Flexible approach and willingness to learn.



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