Beauty Advisor
7 months ago
**JOB DESCRIPTION**
**MISSION OF THE POSITION**
The Beauty Advisor is our KIKO Ambassador responsible to drive customer experience, sales and business KPIs in line with the KIKO Brand Strategy.
**MAIN RESPONSIBILITIES**
**CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT**
- Deliver outstanding service by engaging, connecting and servicing all visitors with the right behaviour (attitude, outfit and make-up look in line with KIKO standards).
- Deliver business goals as defined with the Store Manager (Customer Experience, Sales, KPIs)
- Satisfy Customer’s needs with cross-selling products.
- Completion of all BeKIKO dossiers, quizzes and training elements
- Update Management with any issues that require solving in order to deliver the highest Customer experience and KPI results (E.g. Trends, Stock, Housekeeping etc.).
- As a full-time employee you may have the opportunity to undertake responsibilities as a ‘Beauty
- Tutor’ assisting the Store Manager in training the store team.
**PROCEDURES & POLICIES EXECUTION**
- Guarantee that store is compliant with all KIKO standards
- Guarantee KIKO standards and procedures as defined in KIKO STORE BOOK and explained by the Store Manager.
- Contribute to maintain qualitative standards in terms of image (layout, merchandising and proper housekeeping of the Store) and quality standards of KIKO Customer Care.
- Guarantee the constant updating on market trends.
**Job Types**: Part-time, Permanent
Part-time hours: 24 per week
**Salary**: £10.80 per hour
**Benefits**:
- Company pension
- Employee discount
- Flexitime
- Store discount
Schedule:
- Flexitime
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (required)
**Experience**:
- beauty sales: 1 year (preferred)
Work Location: In person
Reference ID: belfast
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