Claims Handler

1 month ago

Dundee, United Kingdom Search Consultancy Full time

Are you an experienced Claims Handler interested in exploring you options?

Do you have the drive to provide a high quality and proactive service on behalf of high established and important clients?

Top market rates, internal progression opportunities, performance based annual bonus and the opportunity to join one of the most established businesses in the area.

M-F, full-time, permanent role

Central Dundee based but the business offer a hybrid working option, where you'll be in the office 2 days and working remotely 3 days - unless you prefer to work full time in the office.

What you'll be involved with on a day to day basis:

- Establish if cover is in place for the claim
- Record all claims on the digital claims handling system
- Investigate all claims either from the desk or by instructing loss adjusters
- Make the decision on the liability and negotiate settlement of the claim
- Build relationships with external clients and stakeholders
- Provide referral support to less experienced colleagues

Skills & Experience:

- Experience of policy wording and terms and conditions
- Experience within insurance and the insurance market
- A knowledge of how to price a claim
- Knowledge of reserving philosophies desirable
- Excellent communications skills at all levels
- Excellent customer service
- Able to work comfortably as part of a team
- Able to take responsibility for their own work
- Must be adaptable and flexible in terms of work
- A good standard of planning and organisational skills
- A good standard of IT skills

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