Workshop Administrator
6 months ago
**Workshop Administrator for a HGV Dealership.**
**As an HGV Service Administrator you will**:
- Undertake all relevant administrative duties within the service department, whilst taking telephone enquiries and making customer service bookings.
- Contact customers from the database to inform them that their service is due, managing the service plans, completing all paperwork accurately, maintaining records using computerised systems.
- Liaise with colleagues and management in various departments
- Costing and estimating of jobs
- Invoicing jobs
- Customer follow ups
- Good levels of computer literacy and knowledge of Microsoft Office.
**As an HGV Service Administrator you will have**:
- Previous experience within a similar role is required for this position or experience within the Motor trade.
- Excellent communication skills are essential to the role, making the customers experience as enjoyable as possible, providing the very highest level of customer service at all times.
- Experience delivering customer service over the phone and face to face.
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00-£27,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- Free parking
Flexible Language Requirement:
- English not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Salford: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: J001
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