Systems Trainer

**Systems Trainer (12-month Fixed Term Contract)**

**_Are you an experienced Systems Trainer?_**

**_Do you have experience of delivering classroom and virtual group-based systems training?_**

We are currently recruiting for four Systems Trainers to work within our Training Services Team.

£35,000 per annum, Full Time or Part Time hours (minimum 30 hrs), working in a hybrid capacity at one of our sites in Swindon or Newport.
- Interviews will take place on 16th or 17th January 2023._

**Who are we?**

Here at UKSBS we work in partnership with other public sector organisations to deliver high quality corporate services such as HR, Finance, IT, and Procurement services.

Our Vision, Mission and business plan all state the importance of transforming our services and how we deliver them. The SHARP programme is a key step in delivering that transformation and is closely aligned to the Government’s Shared Services (GSS) Strategy.

The SHARP Programme includes the implementation of a single cloud-based Software as a Service (SaaS) product, that will enable UK SBS to deliver HR, Payroll, Finance, Procurement and Reporting services to all UKRI and to UK SBS as a customer of its own services.

**The Role**

You will be one of several trainers supporting the delivery of systems training to several hundred UK SBS and UKRI client employees through face to face and virtual channels to ensure they are upskilled in their various disciplines and able to support endusers from launch date and beyond.

Working initially with our implementation partner IBM, you will be responsible for shaping and delivering HR, Finance and Procurement material to UK SBS’s own Service Delivery areas in addition to UKRI’s Retained functions, for those same disciplines.

**Other key responsibilities include**:

- Reliable, discerning engagement with the Programme to correctly ascertain training requirements through the Training Needs Analysis and Learning Needs Analysis (TNA/LNA) as directed by the SHARP Training Services Manager
- Test all new training exercises in training environment for accurate and appropriate results prior to delivery, making corrections as requested with full version control guidelines implemented and maintained, ensuring any changes are communicated
- Re-design existing UK SBS training material and guidance to reflect the system changes as defined by the Programme and the SHARP Training Services Manager
- Use software to design and update UK SBS’s self-directed training modules
- Participate in all or elements of the full training cycle as required
- Develop an appropriate evaluation process to measure learner’s feedback, adapt personal contributions to reflect client requirements and provide regular analysis on user experience to the SHARP Training Services Manager

**About you**

You will have a strong working knowledge of an Oracle system or similar ERP software (Finance, HR and/or Procurement) with a proven level of experience of delivering system training to large groups of customers through face to face and virtual channels.You will be confident in using a formal and demonstration platform for delivery and will be an effective team player with a penchant for collaboration and drive to achieve a shared goal.

**What’s in it for you?**

UK SBS is a unique, rewarding and diverse place to work. Our teams are proud to play their part, and you would be joining an organisation which is focused on enhancing our capacity and capability. Our culture encourages working as one team, emphasising **_being curious_**, **_taking action_** and **_adding value_** in all we do.

We also believe a healthy work-life balance leads to a working environment where people succeed professionally and personally.

You will have 28 days annual leave plus bank holidays, a Defined Benefit pension scheme, and many other benefits.

We are a Disability Confident employer.