French Speaking Credit Controller

2 months ago

Frimley, United Kingdom Page Personnel Full time

Are you fluent in French?
- Do you have Credit Control experience?

**About Our Client**:
International FMCG business with a wide range of on and off site benefits for their employees.

**Drive collaboration and business partnership between the SSC and local Sales & Finance Teams**
- Day to day operational responsibility of Key customer accounts. Investigation, ledger maintenance and resolution of deduction & non deduction claims:

- Ensure timely approval and processing of claims, Invoices and deductions by customer.
- Conduct thorough investigation of disputed claims / deductions with local Logistics Service Provider, local Country Sales and with customer where necessary.
- Drive the timely resolution of customer claims between the SSC, Sales and local Finance.
- Provide support to Sales in ensuring the right claims documentation is available.

**Ensure the success of SSC CFS service delivery to the local market by driving ongoing process improvement**
- Identify opportunities to increase efficiency or effectiveness of the busniness' customer claims resolution process.
- Collect ongoing feedback from local stakeholders about unmet needs / opportunities to further improve service delivery by the SSC CFS Team.

**Internal Controls**
- Ensure adherence to strict Internal Controls requirements, with a particular focus on compliance with Sarbanes-Oxley requirements.

**The Successful Applicant**:

- Must be fluent in spoken & written French
- Good communication skills
- Team player
- Being able to build good relationships across a variety of stakeholders with different interests.
- Strong analytical skills -to work with large amounts of data to generate insights and determine to root causes of issues.
- Good knowledge of MS Excel.
- Tolerance to ambiguity: Ability to operate efficiently under continuous change & challenges.
- Customer service mentality.
- Ability to work independently to deadlines.
- Good attention to detail, yet also able to see the big picture.
- Ability to make things happen with strong sense of ownership.

**What's on Offer**:

- Long term opportunities
- In depth training
- Wide range of company benefits
- Excellent culture with teamwork at the focus
- Flexible hours

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