Technical Sales/ Project Engineer

2 weeks ago


Hoddesdon, United Kingdom Concept Technical Resources Full time

Technical Sales & Projects Engineer

Location: Hoddesdon (Remote & Site work)

Permanent Opportunity

Hours of Work: Monday to Thursday 08.30am till 5.00pm, Friday 08.30am till 4.00pm

Are you a Technical Sales/Project Engineer who has a qualification in M&E engineering, worked with HVAC or refrigeration and has technical experience?

Main

**Responsibilities**:

- Deliver timely and accurate technical advice, support, equipment selections and quotations to other team members and customers
- Preparation of quotation in line with business requirements, ensuring correct selection and estimating
- Obtain best prices from approved suppliers for preparation of quotations
- Keeping records of job costing / estimating
- Completing technical checks to ensure compliance on new orders with original quotation / equipment capabilities
- To provide effective handover and support to the Projects and / or Service teams
- Provide support to Project Managers on site related activities
- Provide technical assistance direct to customers and in-house service engineers on the full range of Swegon / Blue Box products as well as a range of other 3rd party manufacturers units
- Elevated level of customer service and the ability to communicate effectively with all levels of customers, contractors, and suppliers
- Responsible for checking and verifying supplier order acknowledgements and confirmations upon receipt, where required
- Ability to work as part of a team or in a stand-alone role using initiative
- Ability to lead with any issues that may develop on products / designs and work through to a suitable resolution
- Requirement to visit Hoddesdon and other Swegon offices and customer sites around the UK
- Maintain and update the company’s bespoke sales database
- Ensuring processes are in line with QA work instructions and procedures using controlled forms and templates
- Provide information to Product Managers on any technical, warranty issues or product failures
- Generate reports as requested

Person Specification - Essential
- GCSE / A Level or equivalent, (including IT)
- A recognised Mechanical / Electrical Engineering, HVAC, or refrigeration qualification, or to have gained enough knowledge in these fields through your career to date
- Computer literate in MS Office, ERP, and database operating systems
- CSCS Skills Card
- Valid UK Driving Licence

Desirable
- IOSH Managing Safely or equivalent
- Educated to degree level or equivalent
- Knowledge of CDM Regulations

**Project Management Accreditation desirable or to have gained sufficient knowledge through your career to date**
- M&E Engineering Experience
- AutoCAD utilisation and experience
- Experience of using bespoke operating CRM systems in a sales and / or service environment

Experience working within ISO quality standards.

Concept Resources are an equal opportunities employer.



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