Casework Support Officer

3 weeks ago


Sunderland, United Kingdom Nineteen Recruitment Full time

Nineteen Recruitment is a multi-award winning, an independent recruitment agency that specialises in the recruitment and provision of temporary and permanent staffing for the Education, Social Care, and Public Sectors.

We are delighted to be working with a local authority client, recruiting on their behalf for a Casework Support Officer, a role that is available on a full-time basis.

This is a temporary role running until March 2024 and commands a standard hourly rate of £11.18 per hour.
- Provide relevant and accurate information to customers, colleagues and partner organisations, delivering services to the required standard, whilst ensuring complex issues are escalated to the appropriate manager
- Engage and liaise with internal and external departments and organisations
- To collate and record accurate statistical information across range of areas

To manage, maintain and monitor their own workload in order to meet identified targets and deadlines, in accordance with current standards and procedures.
- Ability to work independently and / or as part of a team to ensure work is carried out in a timely, professional and accurate manner

**Who are Nineteen Recruitment?**

**Advantages of working via Nineteen Recruitment**:

- Weekly pay paid via a PAYE equivalent model (at no cost to worker)
- Excellent level of support from the agency whilst you're in role
- Agency support with ongoing training / refresher training needs
- A point of contact between the worker and the client/place of work
- Offers the ultimate in flexible working
- You will be kept informed of any new and relevant work opportunities coming up in the future

Nineteen Recruitment is committed to equal opportunities and as such no applicant or worker will receive less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race or employment status.

**Job Types**: Full-time, Temporary contract

**Salary**: £11.18 per hour

Schedule:

- Monday to Friday

Application question(s):

- Do you have an Enhanced DBS on the update service?

Work Location: In person



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