Retail Sales Assistant

7 months ago


Tiptree, United Kingdom Perrywood Garden Centre & Nurseries Ltd Full time

**Retail Sales Assistant - Outdoor Sundries**

**Part-time 20 hours per week across 3 weekdays 8.30am-12.30pm and 1 day at the weekend 8.30am to 5 pm Saturday or Sunday 9.30am to 4pm - some flexibility around working hours**

We are looking for cheerful individuals with proven retail experience who can take responsibility for specific product areas; driving sales and delivering excellent customer service.

**Key duties**
- Take responsibility for product areas within the outdoor sundries department. Tasks will include stocking up, cleanliness and driving sales through excellent customer service
- Working at our compost drive thru on a rota basis
- Working in a variety of environments including outside
- Work closely with display merchandiser and manager to create eye-catching displays and stock up around product groups and seasonal hooks e.g. Christmas, Easter
- Delivering excellent customer service, confidently answering customer queries face to face and on the telephone
- Operating the till system (EPOS - electronic point of sale), processing cash and card payments
- Labeling and pricing
- Maintaining stock levels in selling areas and merchandising
- Helping customers with enquiries, finding products etc.
- Being friendly, polite and helpful to customers at all times
- Ensuring health and safety duties are met
- Taking customer orders
- Annual stock take and on-going stock maintenance e.g. theft prevention, breakages, returns

This is not an exhaustive list and you are required to be flexible in your approach to carrying out your duties.

**Your capabilities**
- You have good verbal communication skills, and are confident in dealing with members of the public
- You are able to follow instructions from your manager, and can work on your own initiative

**Requirements**:

- Experience of working in a retail environment is essential
- Knowledge of standard retail procedures such as merchandising and stocking up, customer service, cleanliness and health & safety is essential
- You’ll need to work three week days, plus a weekend day
- You’ll need to work most bank holidays, but will be given a day’s holiday in lieu
- Ability to lift and carry e.g. stocking up, lifting objects to scan in at the till
- Good communication and customer service skills essential
- Good standard of English and Maths
- Smart appearance

**Rewards and Benefits**
- In addition to your hourly rate, you will receive the following benefits:

- Discount - From the start of your employment you will receive 10% discount on specific items. Following a successful probation period, the discount increases up to 20% discount on specific items and after one year’s service up to 40% discount on specific items. (some exceptions apply)
- Annual Christmas bonus
- Part-uniform provided
- Employee Assistant Programme - a confidential personal and professional support service available to all employees and their immediate families 24/7, 365 days a year.
- Training & development, as required. We have an e-learning scheme called GROW, and also take part in other training with product suppliers and external trainers
- Access to our Retail Discount Scheme - savings on retailers including Tesco, Pizza Express,M&S, Waitrose, Argos, Apple, Currys PC World, Thomas Cook and 100’s more
- Workplace pension
- Free parking

**Job Types**: Part-time, Permanent

**Salary**: £7.49-£10.42 per hour

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Referral programme

Application question(s):

- Due to our rural location and limited public transport, your own transport is preferred

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: In person


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