Engineer Dispatcher

3 days ago

Huntingdon, United Kingdom Infinity Recruitment Consultancy Ltd Full time

Do you have experience of dispatching engineers / technicians to jobs? Are you looking to join a company that will offer the chance of future progression?

Our client based in Huntingdon is seeking an Engineer Dispatcher to join them on a full time permanent basis working a 40 hour working week Monday to Friday between the hours of 9.15am-6.00pm.

**Responsibilities**
- As Engineer Dispatcher, you will be responsible for:

- Liaising with customers following a successful claim to arrange technicians to attend their properties for works to be undertaken.
- Planning technician diaries and workloads
- Making outbound calls to customers to arrange suitable appointment times
- Respond to and resolve customer queries
- Attend occasional customer visit
- During peak periods you may assist in taking business overflow calls to meet SLA's.

**Skills required**

To be considered for the Engineer Dispatcher position, you will have experience of:

- Managing engineer / technician diaries
- Allocating workloads
- Strong customer service and communication skills
- The ability to work to deadlines and prioritise workload.

**Benefits**

Our client offers superb employee benefits including 25 days paid annual leave plus bank holidays, a trial hybrid working model launching shortly, pension, etc.

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