Dispatcher

7 months ago


Huntingdon, United Kingdom Busy Bee Recruitment Full time

Hours: Monday - Friday - 40 hours per week

Start: ASAP

Benefits: 25 days holiday, Annual bonus scheme, Annual personal review, Seasonal flu jabs, Team building events, 7% employer pension contribution, Wide range of development and training, Employee assistance programme, Income Protection Scheme

Reference number: CL/Req/004282

Working within an area team you will be responsible for the initial contact with a Policy Holder who has made a new claim ensuring efficient use of time and optimising utilisation. Your role will involve making a courtesy call and dispatching a technician ensuring the highest standards of customer service are consistently delivered within agreed service level agreements for key client contracts.

**Who are we?**

We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales & Marketing, Admin & Customer Service, Technical & Engineering, Industrial & Manufacturing, Finance & Accountancy, Care & Education, Supply Chain & Logistics.

**What we are looking for**:

- Communication
- Customer Focus
- Decision Making
- Planning & Organisation
- Specialist Knowledge
- Problem Solving
- Teamwork
- Geographical Awareness

**What the job entails**:

- Liaise with insurers and policy holders on a regular basis
- During peak periods assist the team with the handling of calls in order to achieve departments service level agreements
- Attend occasional client visits (internal/external)
- Provide support to the Policy Holder/Customers during initial notification of claim, giving prompt and accurate advice
- Analyse and review technicians diary in order to effectively plan and prioritise workload to achieve agreed service level agreements
- Immediately report any complaint/problems to the Claims Team Manager, in accordance with the formal complaints procedure
- Recommend ideas for development of the IT systems to the Claims Centre Manager to assist in improving effectiveness of the department
- Achieve 90% call monitoring results
- Achieve 90% effective touches report
- Achieve first visit service level agreements
- Work towards your own personal targets and continued career development
- Work towards passport to competence
- Make a courtesy call to affected person so that a technician can be allocated within stated service level parameters ensuring efficient use of time and optimising utilisation.


  • Dispatcher

    7 months ago


    Huntingdon, United Kingdom 1st Choice Recruitment Full time

    Do you have great organisation skills? Enjoy delivering customer service? Want a hybrid working pattern? If yes, then we want to hear from you. Dispatcher/Scheduller Huntingdon 40 hours per week £26k per annum As a Dispatcher you will be responsible for organising logistics and dispatching technicians - delivering the highest standards of customer...


  • Huntingdon, United Kingdom 1st Choice Rec Full time

    **Do you have excellent customer service skills?** **Do you enjoy working in a busy and fast paced environment?** **Dispatcher/Technical Claims Handler** Huntingdon £21,800 per annum 40 hours per week. **PH2978** The role will involve working alongside team members to support the dispatching of 25 technicians, along with submitting reports and...


  • Huntingdon, Cambridgeshire, United Kingdom Staffline Operations Full time

    Company Overview:At Staffline, we pride ourselves on being the UK's leading provider of flexible workforce solutions. With over 28,000 people placed into good work every day, we operate at more than 350 customer sites across England, Scotland, and Wales.We are currently seeking a highly skilled Fresh Flower Dispatch Team Member to join our dynamic team. As a...


  • Huntingdon, United Kingdom Cambridgeshire Police Full time

    You will play a pivotal role in the activity of providing an effective Force-wide communication network on a 24 hours basis. Rapidly and effectively deploying Police resources to a range of operational incidents and reassessing deployment decisions in light of emerging events will be the main focus of your work. You must be able to work a 24-hour shift...

  • Service Dispatcher

    7 months ago


    Huntingdon, United Kingdom Veralto Full time

    **Your challenge** - After training and a tailored learning programme when you join, you will play a key role within the Customer Service Team in the UK providing first class support to our customers, and will be responsible for achieving business goals for processing orders, on time delivery and supporting the coordination of the Field Service engineer...

  • Logistics Assistant

    2 days ago


    Huntingdon, United Kingdom 1st Choice Rec Full time

    **Logistics Assistant** **Huntingdon** **Up to £21,500 depending on experience** PH2953 **Do you have warehousing and product handling experience?** **Do you hold a valid fork lift truck license?** **The role**: To receive, store and pick finished goods, spare parts and repair returns efficiently. - Ensuring orders are picked and dispatched -...

  • Warehouse Specialist

    2 weeks ago


    Huntingdon, Cambridgeshire, United Kingdom Interaction - Huntingdon Full time

    Job Overview:">We are seeking a reliable and efficient Warehouse Operative to join our team at Interaction in Sawtry. As a key member of our logistics operation, you will be responsible for the smooth handling of goods from receipt to dispatch.">Salary and Benefits:">The successful candidate can expect a salary of £11,440 - £12,500 per annum, paid...


  • Huntingdon, United Kingdom Interaction Recruitment Full time

    Role OverviewOur client, based in Huntingdon, is seeking a Sales Administrator to join their team on a full-time permanent basis. The successful candidate will support the field-based sales team through sales order processing, sample preparation, and customer liaison to ensure timely order delivery.This role offers good potential for growth and development...


  • Huntingdon, United Kingdom Interaction Recruitment Full time

    Job Title: Sales AdministratorWe are looking for a highly organized and detail-oriented individual to join our client's team in Huntingdon. As a Sales Administrator, you will be responsible for supporting the sales team in processing orders, preparing samples, and liaising with customers.The successful candidate will have excellent communication and...


  • Huntingdon, United Kingdom Interaction Recruitment Full time

    About the RoleWe are currently recruiting for a Sales Administrator to join our client's team in Huntingdon. This is a fantastic opportunity for an organized and detail-oriented individual to support the sales team in processing orders, preparing samples, and liaising with customers.The successful candidate will have excellent communication and interpersonal...


  • Huntingdon, Cambridgeshire, United Kingdom SmartSourcing plc Full time

    Job DescriptionThe role of CAD Application Customer Service Engineer is focused on supporting and maintaining the Computer Aided Dispatch application in accordance with agreed customer KPIs and Service and Maintenance Contracts. You will work closely with our customers to identify and resolve issues related to the application and associated frontend/backend...


  • Huntingdon, United Kingdom Jobheron Full time

    A leading independent marketing services business that provides sophisticated marketing collateral and print fulfilment services to organisations and leading brands across the UK is looking for a Warehouse & Fulfilment Operative to join their team in Huntingdon,Cambridgeshire. Established by the current CEO in 2003, the company has grown every year since...

  • Finishing Operative

    6 days ago


    Huntingdon, United Kingdom MFS ELECTROPLATING CO Full time

    **Finishing Shop Operative** We have a vacancy for a reliable, hardworking experienced Production Factory operative in our Finishing shop. Main Duties ; Masking of components using bungs. Hand jigging of components onto jigs, frames & wires. De-jigging, inspecting & wrapping & packaging of components ready for dispatch. Loading & unloading of vehicles,...


  • Huntingdon, Cambridgeshire, United Kingdom SmartSourcing Ltd Full time

    Are you a skilled network support specialist looking for a new challenge? We are seeking an experienced field engineer to join our team as a CAD applications specialist.Job Summary:The successful candidate will be responsible for maintaining the CAD application in accordance with agreed customer KPIs and Service and Maintenance Contracts. This role requires...


  • Huntingdon, Cambridgeshire, United Kingdom Staffline Operations Full time

    Job Overview:We are looking for an experienced Despatch Coordinator to join our team at one of the largest providers of fresh flowers to major supermarket chains throughout the UK. As a key member of our dispatch team, you will play a crucial role in ensuring timely delivery of products to our customers.Your primary responsibilities will include managing...


  • Huntingdon, Cambridgeshire, United Kingdom The Collective Network Full time

    Senior Quality Assurance ManagerWe are seeking an experienced leader to oversee our quality inspection department, utilizing cutting-edge software and advanced CMM machines. This hands-on role involves programming and inspecting precision components daily, while also providing expertise to other inspectors.This is a Monday to Friday position with no shift...


  • Huntingdon, Cambridgeshire, United Kingdom Staffline Operations Full time

    Role OverviewStaffline Operations is currently recruiting for a Pallet Truck Driver to work in their warehouse in Alconbury, Cambridgeshire. This is a great opportunity for someone looking to gain experience working in a fast-paced environment and developing their skills as a Pedestrian Pallet Truck (PPT) Driver and picker.Duties and ResponsibilitiesAs a...

  • Warehouse Operative

    7 months ago


    Huntingdon, United Kingdom The Best Connection Employment Group Full time

    **The role involves**: - Ensures all items are sorted in line with company policy and procedures including dispatch, packing, loading and unloading of product as required. - Ensure the warehouse and premises are kept clean and safe at all times. - Report any issues of concern which may affect the smooth running of the warehouse - Comply with all Company...

  • Warehouse Operative

    7 months ago


    Huntingdon, United Kingdom Market 36 Recruitment Ltd Full time

    Market 36 Recruitment are currently recruiting for a Warehouse Operative for our client based in Huntington on a temporary to permanent basis. **Roles & Responsibilities**: - Picking and Packing of products - Working from order sheets - Loading and unloading of vehicles - Stacking and wrapping pallets - Preparing orders for dispatch - Using electrical...


  • Huntingdon, Cambridgeshire, United Kingdom 24-7 Recruitment Services Full time

    Job Title: Material Movement CoordinatorLocation: UKWe are looking for a skilled Material Movement Coordinator to join our team. The main objective will be to coordinate the movement of materials within the warehouse.Main Responsibilities:Coordinate the receipt and dispatch of goodsEnsure accurate inventory managementCollaborate with other departments to...