Anti-social Behaviour Officer
5 days ago
**Lewisham**
**6 month Fixed Term Contract**
**Salary £30,600 - £41,400**
**Closing date Monday 14th March**
**Interviews Monday 21st March**
We’re looking to recruit an Anti-Social Behaviour Officer to join our Resident Services Team at our Lewisham office. This is a 6 months fixed-term-contract, with flexible working available on a hybrid basis (60% remote and 40% office based).
The Hyde Group’s vision is to provide a great home for everyone. Our values guide the way we operate as a business: we’re customer driven, inclusive, collaborative and innovative.
In this role, you’ll provide support to the ASB team by managing ASB cases, undertaking investigations, accurately recording, and maintaining case details. You’ll also risk assess victims and implement appropriate case management plans whilst making effective use of the specialist equipment that is available and working closely with our partner agencies. As part of the role, you’ll also carry out home and site visits, and attending multi-agency meetings across South London (Lambeth).
**Duties of an Anti-Social Behaviour Officer**:
- Manage cases of Anti-Social Behaviour (ASB) to a professional standard and in compliance with The Hyde Group policies. Undertake investigations and accurately record and maintain case details, working closely with our partner agencies.
- Risk-assess victims of ASB and implement appropriate case management plans, making referrals where necessary.
- Make effective use of the specialist equipment that is available to assist with investigations and gather evidence.
- Work proactively to keep customers and other stakeholders informed about the progress of cases, providing timely and accurate responses to all enquiries.
- Take proportionate and necessary action when justified, in the use of all legal and non-legal remedies, considering the support needs and vulnerability of all parties.
- Prepare cases for court action and represent The Hyde Group at court and eviction, liaising our Legal Services Team and Solicitors where appropriate
We offer a great flexible benefits package, a 35-hour working week, a fantastic pension scheme and the opportunity to work for an organisation whose social purpose is to help provide people with a home.
Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
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