Helpdesk Administrator

6 months ago

Nuneaton, United Kingdom Red Rock Consultants Full time

Red Rock Consultants are working with a privately owned leading M&E group covering the UK, who employ over 1200 staff and have an annual turnover exceeding £165 million. Due to continued contract growth my client is now looking to recruit an experience Administrator to work as part of an existing large team.

**The main duties include the responsibility for the following**:

- Answering all incoming calls and transferring to the right departments
- Liaising with engineers.
- Dealing with customers enquiries
- Booking Engineers out to jobs
- Writing and sending letters.
- Data Entry

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£23,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Nuneaton: reliably commute or be willing to relocate with an employer-provided relocation package (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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