Training Facilitator/quality Monitoring Officer

1 month ago


Enniskillen, United Kingdom NW Care Full time

NWCare have an opening for a Training Facilitator/Quality Monitoring Officer for their Enniskillen branch. The successful applicant will also provide training for the Omagh branch.

This is a dual role of Quality Monitoring and Training Officer. The post holder will demonstrate staff engagement and person-centred care through role modelling this approach in the delivery of training and monitoring standards.

**MONITORING** - To ensure NWCare Service Users receive delivery of care in accordance with company policies and procedures and in line with company aims and objectives. He/she is also responsible for carrying out quality monitoring, health and safety risk assessments in line with legislation and company health and safety policy, staff monitoring and spot checks on behalf of the company.

**TRAINING - **To ensure the timely delivery of relevant approved/accredited training to all NWCare domiciliary care staff and office staff in order to meet organisational and legislative requirements.

**DUTIES AND RESPONSIBILITIES OF MONITORING**:
To carry out service quality monitoring on behalf of NWCare, including on-site visits and Service User telephone monitoring

To attend Service User reviews and contract monitoring reviews

To follow up and record any issues/complaints that may arise with Service Users or relatives including the referring of complaints to the Registered Manager, for investigation

To refer all information gathered through monitoring to the Registered Manager for auditing purposes and to make recommendations for improving on any under-performance identified, via a monthly quality monitoring report

To monitor staff and Service Users in accordance with quality monitoring schedules and monitoring standards

To carry out health and safety risk assessments in line with legislation and company health and safety policy

To promote the aims and objectives of NWCare as defined in the company statement of purpose

To adhere to all company policies and procedures

To maintain the confidentiality of information as per company confidentiality policy and GDPR legislation

To attend care management reviews when required

To report to the Registered Manager regarding quality issues or concerns regarding any part of the company systems processes

To ensure reports, action plans and quality improvement plans are completed and submitted within agreed scheduled times

To participate in performance reviews and development planning

**DUTIES AND RESPONSIBILITIES OF TRAINING**

Responsible for the delivery of training as required in line with the induction standards for all new community care staff and office staff

Delivery of continual professional development and educational training and specific on-going training in line with identified development areas and specified contractual requirements

Remain informed and up-to-date about changes in legislation, guidance and recommendations from government and other key agencies, not limited to the Department of Health

Assist with on-going course design and the updating and evaluation of courses when required

Ensue all external and internal quality procedures, contractual and legislative standards are met

Ensure all training delivered is always effective and delivered to a high standard

To deliver, as required, bespoke and specialised training in accordance with your own skills and competencies to meet current legislative requirements and workforce development

To act as a point of reference for all staff where training support is required and to also ensure effective dissemination of information to staff as appropriate

To carry out supervision visits of staff during their probationary period and participate in final probationary review meetings

To liaise with Human Resources and Line Managers in the event of both good staff and under-performing staff.

**Salary**: £15.50 per hour

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: TR/QMO/ENNOM/23/143



  • Enniskillen, United Kingdom North West Care and Support Full time

    **JOB DESCRIPTION**: NWCare are recruiting for a P/T Quality Monitoring Officer for our Enniskillen branch. The successful applicant will work 22.5 hours on Monday, Wednesday and Friday. We offer our staff: - Excellent hourly rate - Mileage paid - Annual leave on a pro rata basis - NISCC - Post registration training learning - On-line learning - Training...


  • Enniskillen, United Kingdom The Cedar Foundation Full time

    **The Cedar Foundation is seeking to recruit the following staff member**: **Ref 23-056-FAC-UF-WEB** Job Role User Forum Facilitator Location Fermanagh House, Broadmeadow Place, Enniskillen, Fermanagh, BT74 7HR Salary Starting at £19,649 pro rata Hours 8 Hours Per Week Cedar’s User Forum’s aim is to be the voice of our Service Users province wide...

  • Quality Controller

    2 days ago


    Enniskillen, United Kingdom Reliance Talent Solutions Full time

    We now have an opportunity for a Quality Controller to join a multi-award-winning FMCG food processing company. We offer excellent training and career development. The QC will work with the Quality Lead and technical teams and has the responsibility to ensure that all products and processes are safe and in compliance with specifications, statutory...

  • Quality Technologist

    1 month ago


    Enniskillen, United Kingdom Vickerstock Full time

    **Job details**: - Posted 02 February 2023 - Salary Negotiable DOE - LocationEnniskillen - Job type Permanent - DisciplineFood Manufacturing / FMCG Jobs - ReferenceAH7595_1675346752 - Contact NameAnna Hall **Job description**: **Vickerstock **are excited to be working in partnership with a sustainable provider of pork throughout the UK on the appointment...

  • Quality Engineer

    5 days ago


    Enniskillen, United Kingdom McElroy Resourcing Full time

    Quality Engineer Our client a leading engineering company based in the Enniskillen area who due to the acquisition of new long term projects now require a Quality Engineer to join their team Key Responsibilities: Assist the Quality Manager in developing, implementing, and maintaining an effective quality management system for products. Conduct thorough...

  • Quality Technologist

    1 month ago


    Enniskillen, United Kingdom Vickerstock Full time

    **Job details**: - Posted 28 March 2023 - Salary Competitive - LocationEnniskillen - Job type Permanent - DisciplineFood Manufacturing / FMCG Jobs - ReferenceAH7595_1680001155 - Contact NameAnna Hall **Job description**: **Vickerstock **are excited to be working in partnership with our client, one of the largest producer of meat in the UK on the...

  • Quality Technologist

    1 month ago


    Enniskillen, United Kingdom Vickerstock Full time

    **Job details**: - Posted 02 March 2023 - Salary Competitive - LocationEnniskillen - Job type Permanent - DisciplineFood Manufacturing / FMCG Jobs - ReferenceAH7595_1677773588 - Contact NameAnna Hall **Job description**: **Vickerstock **are excited to be working in partnership with our client, one of the largest producer of meat in the UK on the...

  • Health Care Assistant

    1 month ago


    Enniskillen, United Kingdom Health Quality Care Full time

    Responsibilities: - Assist healthcare professionals with patient care tasks and procedures - Provide basic patient care such as bathing, dressing, and feeding - Monitor and record vital signs - Assist with mobility and transfers of patients - Maintain a clean and safe environment for patients - Collect and label specimens for laboratory testing - Assist...

  • Health Care Assistant

    2 months ago


    Enniskillen, United Kingdom Health Quality Care Full time

    Responsibilities: - Assist healthcare professionals with patient care tasks and procedures - Provide basic patient care such as bathing, dressing, and feeding - Monitor and record vital signs - Assist with mobility and transfers of patients - Maintain a clean and safe environment for patients - Collect and label specimens for laboratory testing - Assist...


  • Enniskillen, United Kingdom GP Electrical & Security Ltd Full time

    GP Electrical & Security is a registered and accredited industrial, commercial, and domestic electrical contractor, with over 25 years' experience designing installing and maintaining electrical installations and security systems in Northern Ireland, Ireland and UK. We specialise in fully integrated electrical and security services including CCTV / video...

  • Quality Technologist

    1 month ago


    Enniskillen, United Kingdom Pilgrim's Food Masters Full time

    **Quality Technologist**: - Manufacturing - QA - Enniskillen - Permanent / Full Time 2/3/2023 **About Pilgrim’s Food Masters** We are Pilgrim’s Food Masters, part of the Pilgrim’s family since September 2021, (previously part of Kerry Foods) and we have a proud history of developing brilliant food for our customers and consumers that is enjoyed in...

  • Finance Officer

    2 weeks ago


    Enniskillen, United Kingdom Greentown Full time

    Greentown are seeking to recruit a full-time, temporary, Finance Officer to provide maternity leave cover, for a minimum period of 6 months. The successful applicant will be based in Greentown’s busy Head Office, located in Florencecourt, Co Fermanagh, typically working Monday to Friday, 9-5. Applicants to this role should possess the following: - 3...


  • Enniskillen, United Kingdom Severfield Group Full time

    Career Level & Career Path: D - Professional ContributorWe are seeking a highly motivated and detail-oriented Assistant Quality Manager to join our dynamic team in Severfield (SNI) Enniskillen.In this role, you will play a crucial part in ensuring the quality of our structural steel products, adhering to strict British / European / International standards,...

  • HR Officer

    1 month ago


    Enniskillen, United Kingdom Vickerstock Full time

    Posted 01 March 2024 Salary Negotiable LocationEnniskillen Job type Permanent Discipline Professional Services Reference9651_1709304468 Contact NameMary Quinn **Job description**: HR Officer Vickerstock are working alongside one of our leading clients based in Enniskillen to recruit a HR Officer to join their busy team. This role is permanent. The...


  • Enniskillen, United Kingdom ARCH Ltd Full time

    We are seeking a highly organised and customer focused individual. You should have experience of a CRM system in a busy office, possess excellent communication and IT skills and have good attention to detail. Key Responsibilities - Manage phone calls and correspondence. - Manage individual and small company bookings. - Update certification records and...


  • Enniskillen, United Kingdom Platinum Recruitment NI Ltd Full time

    Job Title : Band 3 Higher Clerical Officer Location : Enniskillen Duration : 3 Months Initially Rate : 11.11 p/h Hours : Part Time & Full Time MAIN DUTIES & RESPONSIBILITIES Provide a full secretarial support service to the team and other professionals. Maintain diaries; arrange diary dates, venues, travel arrangement and hospitality. This also includes...


  • Enniskillen, United Kingdom Lough Erne Resort Full time

    **Key Competencies and Qualities** - customer service orientation - attention to detail and accuracy - planning and organizing - ability to multitask and prioritize - professional appearance and attitude - effective verbal and written communication skills - team work - flexible regarding work schedules **About The Role** Welcome guests, check guests in and...

  • HR Officer

    2 days ago


    Enniskillen, United Kingdom Eireann Recruitment Services Limited Full time

    **HR Officer - Fantastic career opportunity** **Derrylin, Co. Fermanagh** **Highly competitive salary depending on experience plus benefits package** Our client is one of Irelands most diverse organisations with many different areas within the manufacturing of construction related products. They are looking for an ambitious HR Professional who is ready to...


  • Enniskillen, United Kingdom The Cedar Foundation Full time

    The Cedar Foundation is seeking to recruit the following staff member: **Job Ref **24-070-YPPO-ECI-WEB **Job Role **Youthscape PLUS Project Officer **Location **The Cedar Foundation, Fermanagh House, Broadmeadow Place, Enniskillen BT74 7HR **Salary **£27,334 per annum, pro rata **Hours **37 hours per week **The Service** Youthscape PLUS is a cross...

  • Maintenance Officer

    2 weeks ago


    Enniskillen, United Kingdom HAYS Full time

    Maintenance Officer required by the NI Housing Executive to work from their offices in Enniskillen Your new companyThe services of Hays have been retained by our client, the Northern Ireland Housing Executive, to recruit a Maintenance Officer on an ongoing temporary contract basis to work from their offices in Enniskillen.Your new roleReporting to the Area...