Content Lead

2 weeks ago


Manchester, United Kingdom Thrive by Chorni Ltd Full time

Excellent opportunity for a Content Lead

I am currently recruiting for a newly created position as a Content Lead for a fast growing SAAS business in the North West. This is the ideal opportunity for a self-motived driven individual with strong written and verbal communication skills.

The main focus on the role is taking responsibility for producing, managing, and maintaining key client-facing materials.

You will create new Client supporting materials that will be at the centre of the company’s drive to support Clients to maximise the benefits of the software and ensure they are gaining the best results from the software. You will be responsible for managing a wide portfolio of Client content, ensuring it is maintained and that the suite of content is effectively supporting the clients.

You will also have an opportunity to provide support to the growing consultancy offering by assisting on a variety of Consultancy Projects.

Key responsibilities will include:

- Producing client-facing supporting materials, such as “as reports, presentations, guides, videos, and articles.
- Maintaining the KnowledgeBase with articles on step-by-step instructions on how to perform specific activities in the software.
- Maintaining and updating existing client content to ensure any changes to the product are reflected in the existing content.
- Developing additional client content to support the effective implementation and roll-out of the software.
- Developing a content strategy that outlines a roadmap for the development of new client content, and the maintenance of existing content, that aligns to the business strategy.
- Developing the business training academy, a suite of e-learning videos designed to support clients understand the end-to-end functionality of the software.
- Providing support on Consultancy Projects to develop content, such as Reports, Training Materials and Guides.
- Working with Data Analysts to track and report on the impact of the client content.

This is an excellent opportunity for an ambitious and innovative individual to join a rapidly expanding organisation at the start of its next phase of growth. The role will offer the chance for this person to work with clients that are market leaders in 50 countries, and support their clients as their businesses continue to evolve.

Thrive by Chorni Limited acts as a recruitment agency.

**Job Type**: Permanent

**Salary**: £35,000.00-£45,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Manchester City Centre: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

Work Location: One location

Reference ID: 50


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