Patient Navigator Cancer Services

2 weeks ago


Blackburn, United Kingdom East Lancashire Hospitals NHS Trust Full time

To provide full administrative support to the Best Practice Timed Pathway meetings and proactive monitoring and tracking of the cancer patients, ensuring that their journey is processed in a timely and efficient manner, in line with the Cancer Waiting Times Targets. It is imperative that the post holder has a full understanding of the Cancer Waiting Time Targets, and the impact these have on both patient and trust, in order to educate and advise key personnel on all aspects and requirements of the Cancer targets.

Track and guide (virtually) the patient through the cancer pathway using the Hospital systems ensuring there are no delays which will prevent the patient achieving the cancer waiting time targets.

Ensure diagnostic investigations are carried out in a timely manner and the results of such are made available as soon as possible to clinicians. Be responsible for identifying patients coming into the Trust referred either via the 2 week wait route or other routes (at positive histology

Identifying and resolving delays in the patient pathway. Where this is not possible ways forward to be discussed and agreed with the Directorate Manager Cancer Services & Oncology.Highlight any regular system bottlenecks and contribute ideas to resolve these.

Typing up of clinic letters and annotations using the Winscribe System.

To ensure the relevant information is entered promptly and accurately onto the Somerset Cancer Register, in line with the minimum data set, meeting the requirements of the Trust’s Patient Access Policy at all times.

To liaise with patients and establish good working relationships with other members of the team and external stakeholders.

Conduct duties with regard to values underpinning the Trust’s Vision “to be a great Trust providing the best possible healthcare to the people of East Lancashire”:
- **Values**:
- Respecting the individual
- Putting patients and customers first
- Promoting positive change
- Acting with integrity
- Serving the community

Underpinning the Trust’s vision and values are the following key operating principles that influence the way in which the Trust does business:
- Understand the world we live in and deal with it
- We are clinically led and management supported
- Support departments support the front line
- Everything is delivered by and through Divisions
- Compliance with standards and targets are a given. They are the things we do to help secure our independence and influence
- Quality is our organising principle - driving quality up and cost down is not mutually exclusive
- We deliver what we say we need to

Post holders are expected to work flexibly within their pay band. They should only be expected to carry our activities for which they are competent. Alternatively they may carry out the additional duties if they are receiving support or training in order to obtain the recognised level of competence.

The Trust operates a Tobacco Control Policy.

Please add as per previous advert & JD for this role

The role is supporting the skin service and will be working across the Maxillo-facial and Dermatology department. Ensuring patients are diagnosed at the earliest possible stage and informed of the diagnosis timely.


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