Support Assistant

3 weeks ago

Perth, United Kingdom Perth & Kinross Council Full time

LOCATION:
Pullar House 35 Kinnoull Street Perth, PH1 5GD

SALARY:
£21,961 - £23,312 per year

CONTRACT TYPE:
Permanent

POSITION TYPE:
Full Time

HOURS:
36 hours per week

£21,961 - £23,312
Pullar House, Perth
- Do you want to be involved in working with a team delivering high-quality front-line services to our communities?
- Are you an enthusiastic, self-motivated individual with experience of customer facing services?
- Are you looking for an opportunity to keep people safe and to contribute to the prosperity of our area?
- Would you like a role where you can work with colleagues across the Council to sustain our reputation as the place to live and work?

If your answers are yes, we want to hear from you

We have an exciting opportunity available in our sector leading Parking & Civil Contingencies Team for a Support Assistant. This is a fast moving and dynamic team which will suit professional individuals who have a real passion for teamwork.

The team are the eyes and ears of the local community across the entire Perth & Kinross Area, keeping traffic moving and people safe, providing advice to residents, businesses, and visitors. We work with our local Community Resilience Groups providing advice and support for communities to plan for emergencies and build local resilience. The team also has a proven track record in working with internal and external partner agencies to provide support for the safe running of events.

We support and encourage employees learning and development and there are many opportunities to progress your career within the Council. We also offer a good working environment, modern working practices, and excellent employee benefits including a generous annual leave entitlement, access to the flexible working time scheme, and the opportunity to join our pension scheme.

**The Individual**:
We are looking for an enthusiastic and self-motivated individual who is a pro-active and effective communicator, with a polite and discrete manner and excellent problem solving and customer service skills.

You must be flexible, able to multitask and prioritise your work, whilst meeting legislative deadlines.

You should be able to use your own initiative and be able to manage your time effectively and be able to achieve the required outputs which are essential in this position.

You should be able to work under pressure whilst remaining calm and professional, therefore experience of dealing with difficult conversations and situations would be a distinct advantage in this role.

You will be computer literate with proven IT skills, as you will be required to use computers and a number of software systems on a daily basis to carry out the role.

You will have a good standard of education.

Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.

A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.

**What we can do for you**

If you are successful in a role with Perth & Kinross Council, you will have access to a range of benefits to help your physical, mental and financial wellbeing.

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