Service Desk Analyst

3 weeks ago


Coalville, United Kingdom PLANET RECRUITMENT SERVICES LTD Full time

**Salary: 20k-25k**

**Location: Coalville (Leicester)**

**Position: 1st Line Support Engineer**

Our client are an IT Reseller based in Coalville, Leicestershire, LE67. Specialising in Product Supply, Virtualisation, Engineering Installation and Helpdesk Support Services. We are currently looking for a permanent member of staff to expand our helpdeskand engineering department.

In addition to supporting our Helpdesk, you would also assist in the pre-configuration of customer's hardware prior to delivery to site. Although you will be predominantly working in-house, on occasion there may be a requirement to work on a client site.For example, this may be to assist in the rolling out of equipment as part of a solution. Should work on-site be required, this would be alongside a more senior engineer to assist. Both in-house and manufacturer training courses and accreditations will beachieved, with goals set for continual development.

**Skills required and Duties/responsibilities include, but are not limited to**:
Be polite and confident

Have an excellent telephone manner

Be well-organised and thorough,

Ability to work under pressure

Good first-time fix rate

Good Troubleshooting skills and diligence

Supporting customers via telephone and use of remote-control support software.

Configuration and setup of customer hardware, prior to site rollout.

Use of our In-house Helpdesk Application Software

**Technologies you will require experience of at a support level.**

Microsoft Windows Environment, Desktops and Servers

Microsoft Office

Office 365 administration and management

Backup Solutions

General Networking

General Desktop Applications

**INDIT**

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.



  • Coalville, United Kingdom BPH Attachments Full time

    **Job Title**:Hire Desk Administrator **Location**: Coalville, LE67 3FP **Salary**:£23,000 - plus bonus **Job Type**:Permanent, Full Time BPH is a leading supplier of excavator attachments for sale or hire. With depots in the south and the midlands, we cover the whole of the UK and offer next day delivery for in stock products. We also have a selection...


  • Coalville, United Kingdom Oakland International Full time

    **Job description** Warehouse Pick Desk Clerk - £11.50 per hour Bardon, Coalville **4 on 4 off shift pattern****: - 07:00 to 19:00** **Responsible for**: - **Our Vision**:_* _A Responsible Family Enterprise That Shares Focus on Delivering Sustainable Growth Through Partnerships, Collaboration & Innovation with an Environmental & Social Conscience._* -...

  • Service Manager

    1 month ago


    Coalville, United Kingdom Rise Technical Recruitment Limited Full time

    **Service Desk Manager(Progression Opportunities)** Commutable from: Leicester, Coalville, Loughborough, Burton -upon - Trent, Hinckley, Derby, Nottingham. **£34,000 - £35,000 + Bonus + Salary Reviews + Full Industry Training + Qualifications + Career Progression + Integral Role + Industry Leading Company** Are you a service desk coordinator / manager...


  • Coalville, United Kingdom Yo-Yo DESK Full time

    _**NO AGENCIES **_ **SALES EXECUTIVE** OUTBOUND TELESALES / AFTERSALES / TARGETED REMARKETING & CUSTOMER SERVICE **SUMMARY** **Yo-Yo DESK® **is the UK's no.1 online brand for active office furniture. Our company has grown rapidly with the surge in awareness of the health benefits of active furniture coupled with the shift towards **Hybrid Working....

  • Pricing Analyst

    2 days ago


    Coalville, United Kingdom Antalis Full time

    This Pricing Analyst position is an exciting opportunity to join our new Transformation Team and be at the forefront of shaping our pricing structures and strategies. You will make a real impact on our company's success and get to collaborate across the business.In this role, you will oversee pricing strategies across all sales divisions in the UK and have...


  • Coalville, United Kingdom Wynwood Logistics Full time

    **Customer Service Administrator** We are looking for a confident, hardworking, team player to join a busy customer service desk dealing mainly with the pallet network shipments delivered by us and the third party hauliers that we work closely with on a daily basis. Excellent communication skills and attention to detail are essential along with the ability...


  • Coalville, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 273039**Salary**: - £19,087 - £23,182- pro rata**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...

  • Data Analyst

    17 hours ago


    Coalville, United Kingdom Barratt Developments Full time

    What you'll be doing? Supporting the business and our divisional offices, our Head Office functions cover all departments from our Executive Board through to our support functions such as Group Design and Technical, HR, Health and Safety, IT, Sales and Marketing, Commercial, Procurement, Group Finance, Corporate Affairs, as well as Legal and Company...

  • Mobile Merchandiser

    7 days ago


    Coalville, United Kingdom Selecta Full time

    About Selecta Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Joy Ambassador to join our team and ensure a high level of customer service providing full and hygienically clean machines which are prepared to deliver maximum...

  • Mobile Merchandiser

    7 days ago


    Coalville, United Kingdom Selecta Full time

    About Selecta Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Joy Ambassador to join our team and ensure a high level of customer service providing full and hygienically clean machines which are prepared to deliver maximum...


  • Coalville, United Kingdom NRS Healthcare Full time

    You're an excel demon with experience in purchasing and supply chain.You've excellent attention detial. So much so, in fact, that you'll notice detail was spelt wrong in the last sentence.Our Purchasing and Supply Chain teams are looking for a couple of individuals to improve the way our Community Service Centres order stock.This is a new role, created to...


  • Coalville, United Kingdom Prospex Recruitment Full time

    Materials ControllerLocation: LeicestershireSalary: DOECompany: One of Europe's leading print and packaging manufacturer.Role The role will be responsible for the control of materials and identifying required materials based on production schedules and forecasts. * Ordering materials from overseas supplies and control of stocks based on and off site. *...


  • Coalville, United Kingdom Rise Technical Recruitment Limited Full time

    Facilities Coordinator Coalville, Leicestershire £36,000 + Bonus + Great Pension + Private Healthcare + 27 days holiday + Progression Are you looking to join a company that can propel your career forward, and also provide you with a brilliant package so you enjoy your life inside and outside of work? Are you looking to play a key part in the Insight and...


  • Coalville, United Kingdom Prospex Recruitment Full time

    Materials ControllerLocation: LeicestershireSalary: DOECompany: One of Europe's leading print and packaging manufacturer.Role The role will be responsible for the control of materials and identifying required materials based on production schedules and forecasts. * Ordering materials from overseas supplies and control of stocks based on and off site. *...


  • Coalville, United Kingdom Industria Personnel Full time

    **Part-Time Receptionist Position in Coalville** Are you an individual with a passion for providing exceptional customer service and a flair for organisation? Our Client in Coalville is seeking a dedicated Receptionist to join their team on a part-time basis. This role is perfect for someone who thrives in a dynamic, people-focused environment and is...


  • Coalville, United Kingdom Hales Group Limited Full time

    Junior Supply Chain Assistant Bardon (Hybrid 1-2 days in the office) Full Time - Permanent £22,000 - £25,000 Our client, a Mobility Equipment Supplier, are currently looking for an International Replenishment Analyst to join their busy team. You will work closely with the Import Manager to ensure the smooth process of all international deliveries into...


  • Coalville, United Kingdom Really Awesome Coffee Full time

    Really Awesome Coffee is a leading player in the mobile café franchise market, supporting the largest mobile café franchise network in the UK from our new office and factory/warehouse in Coalville. We keep lots of activities in-house, converting coffee vans (and soon, camper vans), wholesaling goods to our franchise network, and providing training and...

  • Receptionist

    1 month ago


    Coalville, United Kingdom Ministry of Justice Full time

    **Receptionist - Coalville - 71801** **£19,087 - £23,182** **Coalville**: **Overview of the job** This is an administrative role based within the Probation Service (PS) Directorate in HMPPS. The job holder reports to the designated Line Manager and supports the provision of business specific and transactional office-based activities. The job holder works...