Administration & Secretarial Clerk

2 months ago

Southsea, United Kingdom Island City Practice Full time

The following are the core responsibilities of the Administrative and Secretarial Clerk. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. Appropriate training will be provided as required: Processing incoming and outgoing mail. File and store records as required.

Photocopy documentation as required. Process calling letters as required. Process referrals to external agencies such as secondary care. Management and processing of Anima requests.

Input data into the patient's healthcare records as necessary. Action GP2GP tasks. Process referrals using the electronic referral system (ERS) Process requests for information i.e. SAR, insurance/solicitors letters and DVLA forms.

Process incoming e-test results, ensuring they are referred to the relevant clinican. Process and management of private work, such as private medical appointments. Read code data on SystmOne. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately.

Manage all administrative queries as necessary. Carry out system searches as requested. Maintain a clean, tidy, effective working area at all times. Support all clinical staff with general administrative tasks as requested.

Process all DNA letters in accordance with current protocol.

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