Night Housing Officer

4 days ago

Camborne, United Kingdom Pivotal group Full time

**About us**

**Pivotal**:

- Provides sustainable homes, for vulnerable people.
- Works closely with local authorities and other relevant commissioners, such as the NHS.
- Provides approximately 450 homes for vulnerable people.
- Offers vulnerable people the opportunity to rebuild their lives or have a better quality and independent life.
- Operates successfully in a number of locations, including Cornwall, Gloucester and Dorset.
- Are you passionate about helping others to utilise their strengths and to achieve their goals? Could you be the right person to join us in striving for our purpose - doing more good for more people? Could you live our values of being passionate, caring and creative?
- **In return for your commitment to the role, Pivotal Housing Association offer-**
- Fixed hour 42 hour contract on a rolling rota schedule. 4 nights on 4 nights off
- Pension scheme and company sickness scheme
- A comprehensive training and induction program
- Opportunities for progression within a rapidly growing company
- Perkbox
- access to over 200 discounts, offers and free services
- Simply health cover, offering contributions and cover of wellbeing and health services after a successful probationary period
- 5 weeks contractual hours holiday plus bank holidays and 1 day extra for every years service up to max 5 years.

**Key Responsibilities**:

- To ensure that housing management functions are carried out within current legislation.
- To ensure that all properties within a geographical patch are secure at all times.
- Ensure that all serious concerns are reported to a team leader / manager, and / or the Police as appropriate.
- Ensure that safeguardings, incidents, accidents and near misses are reported and responded to appropriately.
- Complete accident, incident and client file logs, and ensure that there is a written record of anything of significance throughout the night.
- Provide reports and data as required by team leaders or managers.
- Assist in the collection of rents and service charges where possible.
- Monitor CCTV footage as appropriate, ensuring the safety of customers and colleagues.
- Report repairs and maintenance issues promptly.
- Ensure that health and safety and security checks are completed on a regular basis; escalating any concerns as appropriate.
- Clear and clean void rooms to enable them to be re-let as soon as possible.
- Participate in a handover at the beginning and end of each shift, working closely with day colleagues to ensure that any agreed actions are completed.
- Participate in team meetings as required.
- We also have Night Housing Officer posts in other areas of Cornwall such as Camborne, Redruth, Falmouth, Truro
- You will need a driving licence, business insurance and your own transport. Mileage will be paid.
- DBS checks are required for roles where you will be working with or have lone contact with Vulnerable Adults

**Job Types**: Full-time, Permanent

**Salary**: £23,947.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Sick pay
- Store discount
- Work from home

Schedule:

- 12 hour shift

**Experience**:

- security: 1 year (required)
- dealing with vulnerable adults: 1 year (required)
- Tenancy management: 1 year (preferred)

Licence/Certification:

- driving licence with business insurance (required)

Work Location: In person

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