Service Delivery Coordinator

4 weeks ago


Staffordshire, United Kingdom Jobs in Science Full time

**Position: Service Delivery Coordinator**

Permanent

Location: Cannock area, Staffordshire

Hours: 40 hours per week (8am - 5pm)

**Main Duties and Responsibilities**:

- Forward plan the work of the Field service engineering team
- Managing live jobs, and dealing with emergency calls and breakdowns
- Provide an excellent level of Customer Service
- Ensure effective management of communications between external customers and service engineers, liaising with customers and engineers on daily basis
- Booking and planning of jobs
- Liaising with the service chain
- Produce reports as necessary for customers
- Produce reports and achieve KPIs
- Identifying opportunities to develop customer relationships
- Other miscellaneous administration duties, as required by the team
- Essential - good standard of education, especially in numeracy, written skills, and verbal reasoning
- High level of knowledge of IT packages, including Microsoft Office, Word, and Excel
- Desirable - Knowledge of Microsoft AX database
- Desirable - some experience in scheduling, especially in a light engineering environment
- Essential - More than 12 months experience in a relevant field
- Excellent administration and planning skills
- Excellent people-skills
- Confident communicator with the ability to communicate with all stakeholders
- Problem-solving mindset; keen eye for detail; ability to achieve excellent results
- Professional attitude, with good time-keeping skills and the ability to plan and manage own workload

Reference

**JH_SDC**

Location

Staffordshire

Salary

£20,000 to £25,000



  • Staffordshire, United Kingdom Staffordshire Police Full time

    **Location*** Staffordshire Police Headquarters **Minimum salary*** £34,287 **Maximum salary*** £39,942 **Grade*** Grade G **Part/full time*** Part Time **Hours per week*** 18.5 **Type of contract*** Permanent **Role profile*** **Job advert*** **Digital Forensics Coordinator (Service Delivery) - Part Time 18.5 hours** **Grade...


  • Staffordshire, United Kingdom Aspire Housing Full time

    **Planned Delivery Coordinator (2x)** **37 Hours** **Full Time** **Homeworking, with the requirement to attend the office as required.** We have an exciting opportunity to join our maintenance team as a Planned Delivery Coordinator. The role is to provide overall coordination and support for the planned investment service delivery including managing...


  • Cheadle, Staffordshire, United Kingdom Thales Group Full time

    Location: Cheadle, United KingdomThales people provide armed forces customers with operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defence mission systems solutions at land, sea, and air. Our platforms extend across the battlespace including Above and Sonar,...


  • Lichfield, Staffordshire, United Kingdom Reed Full time

    My client is looking for a Customer Service Coordinator based in Lichfield, you will report to the Head of Customer Services and provide world-class customer service support function to Franchisees and customers across all market sectors. You will be required tobuild and develop strong working relationships with theFranchisees, promoting a collaborative and...


  • Tamworth, Staffordshire, United Kingdom Pertemps Full time

    Customer Service Coordinator Monday- Friday8:30am-5pm£24K per annum Are you a natural problem solver with excellent communication skills? Pertemps are recruiting for a dedicated and enthusiastic candidate to join our client’s fantastic team. ResponsibilitiesFollow all customer service procedures as outlined in the manual- including monthly focus on...


  • Staffordshire, United Kingdom Aspire Housing Full time

    **Damp and Mould Coordinator** **12 month fixed term contract x2** **37 Hours - Homeworking** We are recruiting for two exciting new roles for a **Damp and Mould Coordinator **within the Asset & Maintenance team. The role within Aspire Housing, as part of a restructured Asset & Maintenance team, is to provide a coordination service in delivering...

  • Service Coordinator

    1 week ago


    Stoke-on-Trent, Staffordshire, United Kingdom CV Recruitment Full time

    Service Coordinator - Homeless Services Temporary ongoing (with Permanent Opportunity) £13.30 per hour (£25,935 per year) Enhanced DBS Required Own Transport Required The Role: Working with homeless adults, addictions and mental health This is a key post contributing to the delivery housing services to residents Deliver a customer...


  • Staffordshire, United Kingdom In Technology Group Limited Full time

    Job Title**:Transition Specialist** - IT Services Location**:Fully Remote** Salary**:£30,000 - £40,000** **Job Description**: We're looking for an experienced **Transition Specialist** to join our IT Services team. In this role, you'll be responsible for working closely with our clients as you help them with the delivery of service transition offered by...

  • Service Coordinator

    1 week ago


    Staffordshire, United Kingdom ISS Facility Services Full time

    **Key Account Network**: *** **Business Area: Key Account Network**: *** **Place of Work: Staffordshire** *** **Contract Type: Fixed Term Contract** *** **Hours: 40** *** *** **Context** *** **Service Coordinator Business Support** *** **Stoke on Trent** *** **Competitive salary with excellent benefits - please contact the recruitment team for this...


  • Keele, Staffordshire, United Kingdom WR Engineering Full time

    Project Assistant/Project Co-Ordinator/Service Co-Ordinator My client is on the search of a Project Assistant to join their growing team. The role would suit someone with a keen interest in Project Management and keen to progress within this family run engineering company. This role is a dynamic role which supports the scheduling and coordinating works...

  • Office Coordinator

    1 month ago


    East Staffordshire, United Kingdom REAch2 Academy Trust Full time

    **School** - Scientia Academy - **Location** - Mona Road Chasetown Burntwood, East Staffordshire, England DE13 0UF - **Start Date** - As soon as possible - **Salary** - REAch2 SCP 23 - 27 (£32,076 - £35,745 pro rata) - **About the Role**: Scientia Academy has an exciting opportunity for an individual to join the school and REAch2 Academy Trust as an Office...

  • Logistics Coordinator

    3 weeks ago


    Stafford, Staffordshire, United Kingdom Pure Resourcing Solutions Limited Full time

    Pure Resourcing Solutions have the pleasure of supporting a private distribution company based in mid Essex in the search for a new Logistics Coordinator. Job Title: Logistics Coordinator Company Overview: A dynamic and growing distribution company specialising in commerical distribution. Committed to delivering exceptional customer service, they're...


  • Staffordshire, United Kingdom ISS Facility Services Full time

    **Key Account Network**: *** **Business Area: Key Account Network**: *** **Place of Work: Staffordshire** *** **Contract Type: Permanent** *** **Hours: 40** *** *** **Context** *** **ISS is a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life...


  • Staffordshire, United Kingdom Ministry of Defence (Defence Medical Services) Full time

    The Defence Primary Healthcare Overseas Mental Health Team (MHT) purpose is to provide a remote mental health assessment, promotion, liaison, care delivery and coordination to all Defence assets deployed overseas who meet the threshold for access to the service. **Employee benefits include**: - NHS Pension - Free parking - Access to gym - Inclusive working...


  • Staffordshire, United Kingdom Staffordshire Police Full time

    **Location*** Staffordshire Police Headquarters **Minimum salary*** £23,835 **Maximum salary*** £27,690 **Grade*** Grade E **Part/full time*** Full Time **Hours per week*** 37 **Type of contract*** Permanent **Role profile** **Job advert*** **Governance & Assurance Coordinator** **Grade E £23,835 - £27,690** **Full Driving...


  • Tamworth, Staffordshire, United Kingdom SF Recruitment Full time

    SF Recruitment are supporting a leading Manufacturing business in Tamworth in recruiting a Purchasing Coordinator to join the team on a permanent basis. Holiday + Pension + Health Care. CIPS Training if wanted. Monday - Friday. As the Purchasing Coordinator, you will be responsible for purchasing a range of goods, materials and services....

  • Export Coordinator

    3 weeks ago


    Stafford, Staffordshire, United Kingdom Gmprecruitment Full time

    Are you an experienced Export Coordinator who has strong container and transport planning skills? GMP Recruitment are proud to be partnered with a hugely successful, internationally renowned manufacturing company, located in Stafford. We are currently supporting their recruitment for an Export Coordinator to join their team on a full time, permanent...


  • Dunston, Staffordshire, United Kingdom Vistry Group Full time

    We have a unique opportunity for a Part Time Customer Service Coordinator to join our team at Vistry North Central Midlands, our Stafford office. As our Customer Service Coordinator, you will need to be caring and have calmness, be flexible when deadlines are required and are a great team player, when you will deal with customer concerns received by...


  • Dunston, Staffordshire, United Kingdom Vistry Group Full time

    We have a unique opportunity for a Part Time Customer Service Coordinator to join our team at Vistry North Central Midlands, our Stafford office. As our Customer Service Coordinator, you will need to be caring and have calmness, be flexible when deadlines are required and are a great team player, when you will deal with customer concerns received by...


  • Stafford, Staffordshire, United Kingdom Active Care Group Recruitment Full time

    Come and join one of the UK's largest providers in Neuro and Mental Healthcare.We'dlike you to join us as a Night Service Co-Ordinator - Mental Health Nurse, at our service Ivetsey Bankin Stafford. Ivetsey Bank Hospital is a Tier 4 Child and Adolescent Mental Health (CAMHS) hospital for young people aged 12-18 with a diagnosed mental health condition....