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Cloud Delivery Specialist

4 months ago

Staffordshire, United Kingdom In Technology Group Limited Full time

Job Title**:Transition Specialist** - IT Services
Location**:Fully Remote**
Salary**:£30,000 - £40,000**
**Job Description**:
We're looking for an experienced **Transition Specialist** to join our IT Services team. In this role, you'll be responsible for working closely with our clients as you help them with the delivery of service transition offered by rMS. You willensure that the transition is as smooth and efficient as possible, providing technical assistance along the way as you manage and implement protocols and procedures.

**Responsibilities & Requirements**:

- Proven experience working in an ITIL Environment
- A strong background of using Microsoft technologies
- Documentation of solutions into rMS Knowledge Base
- Explore and create now solutions for rMS
- Currently hold, or be able to hold SC security clearance
- Stakeholder management both internally, and externally
- Act as a point of escalation for the team
- Manage/ create all processes for technical Service Transition
- Proficient in process documentation and reporting
- Plan and Coordinate automation processes
- Investigate and resolve issues related

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.