Financial Operations Assistant

4 weeks ago

Derby, United Kingdom University of Derby Full time

**Job details**:
Department

Finance

Responsible to

Bank Transmissions Team Leader

Location

Kedleston Road, Derby Campus

Salary

£23,343 to £25,143 per annum (for exceptional performers, there is scope for further progression up to £28,914 per annum)

Closing date

Sunday 3 March 2024

Contract type

Permanent

Post type

Full-time

Reference

0042-24

**About the role**:
Do you have considerable and recent experience of working in a Finance Office? Do you have excellent customer service skills and great attention to detail? Our Finance department are seeking a Financial Operations Assistant to join the team.

Working closely with the Bank Transmissions Team Leader you will ensure that an effective, customer focused and responsive service is provided for both internal and external customers. You will be goal focused, driven by attention to detail and accuracy, be able to multitask along with providing an excellent customer service to all stakeholders.

If you think you have the skills and experience we’re looking for, we look forward to hearing from you.

**Principal accountabilities**:

- Deliver the day-to-day operation of the Bank Transmissions office to achieve internal and external targets and deadlines. Ensure a high degree of assurance in the integrity of our operations by ensuring all actions and decisions are transparent.
- Ensure the accurate and timely posting of income and transmission of outgoing payments and reconciliation of card payments.
- Liaise with the Bank over operational issues and monitoring of bank accounts.
- To ensure policies and procedures are documented, acted upon and support both the Financial Regulations and the Finance Department in the achievement of its goals.
- To assist with initiatives in the department that involve a required change in process or procedure. Deliver future proof outcomes by thinking ahead and anticipating future needs and challenges.
- On occasion support other areas of Financial Operations for example Income team and Accounts Payable.
- Support high profile events such as enrolment, welcome day, and Awards Ceremonies to ensure their smooth operation in accordance with the Financial Regulations.
- Ensure an inherent customer service ethos within self and team. Champion a continuous improvement in service delivery to raise the profile of the team.
- Gain co-operation and support from peers in colleges and departments to improve the service.
- Challenge internal systems and procedures that don’t focus on customer needs.
- Attend forums, workshops and informative events throughout the year and maintain awareness of organisational change in support of the University values and behaviours.
- Be knowledgeable of cashbook processes, BACs transmission and bank reconciliation and understand the impact the transactions and processes have on other areas within the Finance Department e.g. Treasury, Accounts Payable, Accounts Receivable and General Ledger.
- Ensure that timely and accurate information is available to support effective decision making i.e. cashbooks up to date, all nominal entries posted and failed transmissions recorded.
- Adopt a forward-thinking approach by identifying and reporting any risks to the Bank Transmissions Team Leader.
- Seek and adopt best practice, maintain a high level of accuracy in all outputs and provide a flexible approach to delivering deadlines.
- Work with influence across the University by developing and sustaining relationships.
- Be fully aware of your health and safety responsibilities.
- Promote and exemplify the University’s values.
- Promote agility and collaboration across teams you may be required to carry out other duties or projects consistent with the level of this post. To continue personal and professional development under the support and guidance of the Bank Transmissions Team Leader and senior finance colleagues.

**Person specification**:
**Essential Criteria**:
**Qualifications**:

- GCSE Maths and English Grade C or above.

**Experience**:

- Experience of input into Financial Ledgers.
- 2 Years recent experience of working in a Finance Office.
- Understand impact of bank transmission transactions & processes on other areas within Finance e.g. Treasury, AP, AR, GL.

**Skills, knowledge & abilities**:

- Resilient, proactive and adaptable to change.
- Ability to deliver to tight deadlines in a demanding environment.
- Drive and determination for excellence.
- Accuracy and attention to detail.
- Proven ability to liaise and negotiate with customers.
- Proven ability to prioritise workloads.
- Sound digital skills.
- Excellent communication skills with the ability to persuade, influence and engage.

**Business requirements**:

- Ability to work autonomously and as part of a team.
- Ability and commitment to occasionally work additional hours, to include evenings and sometimes weekends to meet deadlines as appropriate.

**Benefits**:
As well as competitive pay scales, we offer generous holiday e

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