Camhs Administrator

3 weeks ago

London, United Kingdom Whittington Health NHS Trust Full time

CAMHS Administrator - Band 4

**Contract**: Permanent. Full-time & Part-time

This is an exciting opportunity to join a committed, cohesive and highly respected CAMHS administrative team.

The post-holder will provide high quality administration to our South Hub CAMHS Crisis Service and support with data entry, welcoming young people into the service, responding to initial data collection for walk-in appointments, and support clinicians with a range of tasks.

The South Hub is planning to expand its current offer, and this is an exciting time to join the team and support the progress of this expansion. The team is small, but supportive, based in the large inclusive and supportive Islington CAMH-Service.
1. To provide full administrative support to the teams including typing of assessment reports, booking appointments, sending out appointment letters, waiting list letters and other documents as required by the teams
2. To attend the relevant team meetings, prepare agendas, take minutes and provide administrative support.
3. Through close liaison with the team managers, manage waiting lists spreadsheet, allocations and RiO transfer to the relevant clinicians.

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
1. To provide full administrative support to the teams including typing of assessment reports, booking appointments, sending out appointment letters, waiting list letters and other documents as required by the teams

1. To attend the relevant team meetings, prepare agendas, take minutes and provide administrative support.

1. Through close liaison with the team managers, manage waiting lists spreadsheet, allocations and RiO transfer to the relevant clinicians.

1. To ensure that an accurate and up-to-date patient record is maintained by updating RiO. Training will be provided

1. Ensuring new allocated cases are added to POD (Patient Outcome Device) and the link is sent to the families to complete and submit the outcome measures online. POD training will be provided
2. To liaise on behalf of the teams with other departments within the Trust (Human Resources, IT, Estates, Supplies etc) as appropriate, and where necessary deliver or pick up materials from other sites.

1. To be the main point of contact for incoming calls from families or professionals and dealing with enquiries related to the teams in an informed and professional manner.

1. To support CAMHS reception with incoming calls to staff members, dealing with enquiries in an informed and professional manner, taking accurate messages where necessary

1. To provide cover to the SEMH team as required and support the Neuro Developmental Team when necessary.

11. To carry out any other duties commensurate with the grade as directed by the line manager

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