Customer Service Representative
2 weeks ago
**Customer Service Co-Ordinator - £20k to £24k - work from home**
9am - 5pm Monday to Friday
Extra shifts
Full training
Pension
**Manchester Staff **is currently looking for a talented Customer Service Co-Ordinator for a leading, private, health, service provider. This position is responsible for providing a customer service experience of the highest standard. You must be a good communicator and have a professional telephone manner.
This is the perfect opportunity for a reliable and trustworthy individual to have a great work/life balance being able to work from the comfort of your own home.
- Answering the customer service phone line.
- Selling the service to potential patients.
- Processing patient’s orders.
- Liaising with clinics/hospitals/doctors for arranging appointments.
- Answering patient queries.
- Providing an excellent customer experience.
- Fulfilling patients’ orders and requests.
**Essential Experience**
- Excellent command of written and spoken English.
- Excellent telephone manner.
- Exceptional customer service skills.
- Excellent IT skills.
- Strong organisational skills.
- Ability to adapt and use own initiative.
- High attention to detail.
- A good knowledge of UK geography for appointment setting.
**Desirable Experience**
- Experience of customer service within a healthcare environment.
- Healthcare experience.
- Healthcare qualification.
**About Manchester Staff**:
Manchester Staff are a specialist recruitment business focused on delivering highly experienced and reputable permanent staff to local businesses.
**We can offer**:
- Free support and advice to help you with your job search.
- Full interview support including a pre-interview call with a specialist consultant and coaching on interview tips and techniques.
- After placement support.
**Salary**: £20,000.00-£24,000.00 per year
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Cheadle, SK8 2JX
Reference ID: KMMYSHCSA
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