Customer Service Representative

2 weeks ago


Cheadle, United Kingdom Manchester Staff Ltd Full time

**Customer Service Co-Ordinator - £20k to £24k - work from home**

9am - 5pm Monday to Friday

Extra shifts

Full training

Pension

**Manchester Staff **is currently looking for a talented Customer Service Co-Ordinator for a leading, private, health, service provider. This position is responsible for providing a customer service experience of the highest standard. You must be a good communicator and have a professional telephone manner.

This is the perfect opportunity for a reliable and trustworthy individual to have a great work/life balance being able to work from the comfort of your own home.
- Answering the customer service phone line.
- Selling the service to potential patients.
- Processing patient’s orders.
- Liaising with clinics/hospitals/doctors for arranging appointments.
- Answering patient queries.
- Providing an excellent customer experience.
- Fulfilling patients’ orders and requests.

**Essential Experience**
- Excellent command of written and spoken English.
- Excellent telephone manner.
- Exceptional customer service skills.
- Excellent IT skills.
- Strong organisational skills.
- Ability to adapt and use own initiative.
- High attention to detail.
- A good knowledge of UK geography for appointment setting.

**Desirable Experience**
- Experience of customer service within a healthcare environment.
- Healthcare experience.
- Healthcare qualification.

**About Manchester Staff**:
Manchester Staff are a specialist recruitment business focused on delivering highly experienced and reputable permanent staff to local businesses.

**We can offer**:

- Free support and advice to help you with your job search.
- Full interview support including a pre-interview call with a specialist consultant and coaching on interview tips and techniques.
- After placement support.

**Salary**: £20,000.00-£24,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Cheadle, SK8 2JX

Reference ID: KMMYSHCSA



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