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Employability Key Worker

3 months ago

Clydebank, United Kingdom The Lennox Partnership Full time

Job Description - Key Accountabilities

Manage a large caseload of customers to ensure appropriate and effective contractual activity is undertaken by all customers according to their level of job readiness.

Address customer's personal constraints to employment, providing challenge, advice and guidance where appropriate to develop customer's capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment.

Identify, structure and recommend vacancy and training solutions, working in close consultation with EST Consultants, to meet the specific needs of customers and employers

Provide advice, guidance and support for customers during their initial weeks of employment, supporting their transition from welfare to employment to maximise the potential for customers to sustain employment in the long term.

Deliver workshops to participants

Develop relationships and networks with key stakeholders including employers, jobcentre teams and provisions and funding providers to ensure smooth operation of all processes

Observe and adhere to our customer service standards so that all customers are provided with the same high standard of service that maximises their chances of securing sustainable employment

Maintain IT files and customer records to a required quality standard to ensure the customer journey is documented in accordance with our quality standards

Ensure compliance with our company policies (including Health & Safety, Safeguarding and Data Security) so customers and colleagues are protected at all times

Will be based mainly in our Glasgow office however, travel across the community may be required.

Job Description - Knowledge/Experience

Experience of working in the employability industry is desirable.

Experience and confident to deliver workshops to groups.

The ability to build rapport and work effectively with challenging individuals.

Experience of working within a target driven environment.

Supporting clients through training into employment.

Drivers Licence is essential.

**Job Types**: Full-time, Fixed term contract, Temp to perm
Contract length: 12 months

**Salary**: £23,500.00 per year

**Benefits**:

- Company pension
- Transport links
- Work from home

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Work Location: Hybrid remote in Clydebank

Reference ID: WGW051
Expected start date: 01/06/2023