![JLP Cosmetics](https://media.trabajo.org/img/noimg.jpg)
Customer Liaison
2 months ago
**Account Manager / Customer Liaison - Elevate Your Career with JLP Cosmetics**
**Overview**
Are you an individual who understands the art of client relationship management at its highest level? JLP Cosmetics is in the business of turning creative visions into market-leading products. As a trailblazer in the cosmetics industry, we collaborate with brands that aim to disrupt markets. If you are someone with a keen understanding of exceptional service delivery, client management, and the cosmetics industry, we invite you to explore a career with us as an Account Manager / Customer Liaison.
**The Role**
Seize this opportunity to contribute to a team that operates at the intersection of creativity, strategy, and excellence. You'll be the linchpin in our client relations, ensuring that every account is managed with unparalleled attention to detail and proactive service.
**Key Responsibilities**:
**Client Management**
- Serve as the primary point of contact for all client interactions, ensuring a responsive and personalized experience.
- Coordinate and execute client visits, adhering to the highest standards of professionalism and brand presentation.
**Operations**
- Maintain a real-time overview of all active client orders, ensuring seamless internal communication and timely delivery.
- Oversee incoming packaging details for upcoming orders, and liaise effectively with our production team.
**Industry Insight**
- Keep abreast of emerging trends, technologies, and innovations within the cosmetics industry.
- Periodically develop and present trend analysis reports to inform both team strategy and client decision-making.
**Required Skills**:
- Outstanding communication skills
- Exceptional organizational abilities
- Rigorous attention to detail
- Proficiency in Gmail, Google Docs, Mondays, and other relevant IT platforms
**Desired Qualifications**:
- Previous experience in cosmetics or skincare
- Familiarity with CRM software
- Experience in premium manufacturing environments
**Our Commitment to Diversity & Inclusion**
At JLP Cosmetics, diversity and inclusion are not just buzzwords; they are foundational elements of our corporate ethos. We are committed to fostering a culture where every individual is valued, and career advancement is based solely on merit, competence, and innovation.
**Job Type**: Part-time
Part-time hours: 25 per week
**Benefits**:
- On-site parking
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Market Rasen: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: Hybrid remote in Market Rasen
Expected start date: 06/11/2023
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