Sales Executive

6 days ago


Cheshire, United Kingdom Hays Specialist Recruitment Limited Full time

Sales Executive | Travel Industry | £19,305 + monthly bonus
**Your new company**
Sykes Cottages are one of the leading and fastest-growing providers of Holiday Cottage Rentals, representing over 19,000 cottages across the UK and Ireland. They are an award-winning business, having been named in the Sunday Times Top 100 companies to workfor in the UK, as well as winning Company of the Year at the Cheshire Business Awards in 2019. Sykes Cottages' focus is always on the customer and ensuring their journey consistently exceeds expectations from start to finish. They are currently expanding theirChester office and looking for ambitious individuals to join their team.
**Your new role**
You will be joining Sykes Cottages as a Travel Expert; helping customers make bookings with Sykes Cottages, taking them through from initial enquiry to final booking stage, and upselling additional Sykes services and products. Your main duty will be to deliveran outstanding customer journey on every contact and go the extra mile for customers, wowing them with your knowledge, enthusiasm and helpfulness. Your other key responsibilities will be delivering on targets such as contact to booking conversion, add-on productsand Customer Satisfaction survey scores; maximising all sales opportunities (be able to effectively close sales, promote alternatives, building rapport etc), and adhere to all Reservations and Company procedures and comply with all current FCA Regulations.

**What you'll need to succeed**
You must be a clear and confident communicator, have good IT skills with Microsoft Office and a passion for helping customers. You'll need to possess great organisation and time management skills and thrive in a fast-paced environment. You should be able tomanage your own workload and it is highly desirable that you have experience working in customer service, ideally in a contact centre or sales environment. You'll need to have a flexible approach to work and be able to commit to a rotating shift pattern whichincludes late shifts and weekends.
**What you'll get in return**
The starting salary for the role is £18,883 with an excellent bonus structure of on-track earnings of an extra £800-£1000 in bonuses a month. You will be offered fantastic hybrid working options and a very generous annual leave policy (25 days of annual leaveplus 8 Bank Holidays, as well as an additional day-off for your Birthday and 2 days off to volunteer for a charity of your choice). You'll receive an outstanding benefits package which includes Excellent Private Medical Cover, Pension Scheme, Life AssuranceScheme and Free Worldwide Travel Insurance for you and your family, as well discounts at a number of high street shops and restaurants and you will also be able to use a 20% employee-discount on all holiday bookings. For free of charge you can receive OnsiteReflexology, Counselling appointments, Weekly Fitness Classes (Circuits, Pilates, Yoga etc) and Onsite Gym Access or discounted Gym Memberships for Remote and Sister Brands. A major benefit is that you can be supported in your Self Study with Study Bonds availablefor additional Qualifications, Courses and Accreditations (CIMA, CPA, CFP, CIPD etc) as well as commitment to supporting additional study with time off, coaching and mentoring.
**What you need to do now


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