Experienced Vape Shop Sales Assistant

7 months ago


Manchester, United Kingdom Iblaze northwest Full time

Job Overview:
We are seeking a motivated and customer-oriented Shop Assistant to join our team. As a Shop Assistant, you will play a key role in providing exceptional service to our customers and ensuring the smooth operation of the shop. If you have excellent communication skills, a friendly demeanor, and a passion for delivering top-notch customer service, we want to hear from you

**Responsibilities**:

- Greet customers and provide them with assistance in finding products or answering their questions
- Maintain a clean and organized shop environment
- Stock shelves and ensure products are properly displayed
- Process customer transactions accurately and efficiently
- Assist with inventory management, including receiving and restocking merchandise
- Provide product recommendations and information to customers
- Handle customer inquiries and resolve any issues or complaints in a professional manner
- Collaborate with team members to achieve sales targets and improve overall customer satisfaction
- regular social media posting on our platforms, from posts, to live videos

**Requirements**:

- previous vape shop experience is a must
- Previous experience in a retail or customer service role is preferred
- Excellent communication skills, both verbal and written
- Strong organizational and time management skills
- Basic math skills for handling cash transactions
- Ability to work well in a team environment
- Familiarity with phone etiquette and handling customer inquiries over the phone is preferred

Please note that this position is located accross manchester.

**Job Types**: Full-time, Part-time

**Salary**: £7.50-£10.50 per hour

Expected hours: 1 - 40 per week

**Benefits**:

- Employee discount
- Store discount

Supplemental pay types:

- Bonus scheme
- Commission pay

Application question(s):

- do you vape? if so what brand do you use?
- are you over 18?

**Experience**:

- vape shop sales: 1 year (required)
- customer service: 1 year (preferred)

Work Location: In person



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