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Customer Services Administrator

4 months ago

Cirencester, United Kingdom Royal Agricultural University Full time

f5w Agricultural
**lVl **University

**Student Ledger Officer**

Job Description***

**The Role**

**Job title**: Student Ledger Officer***

**Department**:Finance***

**Responsible to**:Accounts Supervisor***

**Location**:Cirencester, Gloucestershire***

**Salary**:Grade 5: £23,715 - £27,929 depending on experience***

**Hours**:35 hours per week***

**Term**:Permanent***

**Relationships with**: All University staff, Finance Team, University Budget Holders and Departmental

Managers, Students, and External Organisations including Suppliers, Legal Advisors and External /

Internal Auditors.

We have a number of different ways to work flexibly, so at your interview feel free to talk about what

flexibility means to you. There are no guarantees, however, examples of how our employees already

work flexibly include part-time, job share, hybrid-working and compressed hours.

**The Purpose**

This role will provide management, reconciliation and transactional processing of the student ledger.
The role holder will be responsible for the day to day processing of the transactions on the student
ledger and correspondence with students. Leading on the credit control of the student ledger and
ensuring transactional and student registration deadlines are met.

This role will also provide back-up for other roles within the department.

The role requires an aptitude for understanding reconciliations between different IT systems and a
willingness to be proactive in taking on responsibility for such reconciliations and offering and
undertaking solutions as and when required.

**Key Responsibilities**
- To manage the student ledger for the university from transactions, credit control and

management reporting.
- Liaise with student finance institutions, reconciling all monies received and matching it in the

student ledger on a timely basis.
- Process transactions onto the student ledger.
- Matching finance transactions on the student ledger (reconciling SLC, international payments

and other finance to individual students).

1
Ledger Officer Job Description Jan 23
- Reconcile the student ledger to ensure it is timely and accurate and meet management

accounting deadlines for both month end and year end accounts.
- Prepare month end reports on debtors for Senior Accountant.
- Liaising with Registry relating to bursaries/hardship, franchise agreements, trusts,

withdrawals, student finance process.
- desk in student support.
- Liaise with Accommodation on fees and student credit control.
- Support Marketing and Registry, being the face of Finance on open days and events

(includes evenings/Saturday working as required).
- Set up student ledger accounts, particularly at start of academic year, including status,

student loan information and accommodation requirements. Liaise with registry as

appropriate (using Quercus system) and following the registration process checklist.
- Ensure accounting meets all policies and regulations - including money-laundering checks.
- Liaise with internal and external auditors as directed by Senior Accountant, relating to the

transactional audits.

**Year End**
- Final reconciliation of student loan company account.
- Ensure year-end accounting timetable is adhered to for all transactional items.
- Ensure all ledger reconciliations are performed accurately and cut-off in the accounts is

correct, providing the Finance Business Partners details on any prepayment and accruals

information.

**Other Duti**es
- Bursaries monitoring, including monthly reconciliation between nominal and Quercus

system.
- Provide information to Finance Planning & Analysis team for student returns.
- Assist with cover across the finance team as necessary.
- Act at all times within RAU’s rules, policies, procedures, standing orders, financial regulations

(including money laundering, cash payments from students etc), health and safety

legislation, and adhere to legislative and regulatory requirements.
- Undertake such other tasks as may be reasonably requested by the Senior Accountant.**
**Person Specification**

**Requirements** **Essential**
The post holder must be able to demonstrate**:or**

**Desirable**

A good standard of education, GCSE or equivalent, must include Maths. E

AAT or NVQ in bookkeeping or similar D

Computer literacy. Good knowledge of Excel, Word and Outlook E

European Computer Driving Licence or equivalent D

2
Ledger Officer Job Description Jan 23

Working experience in a busy accounting function with multiple ledgers E
and high levels of transactions. Extremely organised.
Able to process volumes of transactions accurately

Experience of transferring and migrating data from one software package E
to another and understanding the importance of appropriate controls

A working knowledge of VAT D

Good knowledge of VAT categories for different types of transactions D

Experience of working in Higher Education and some understanding of the D
student funding regime

Excellent communication